For memory such as solid-state drive, memory card, or USB flash drive press 6. I believe that this response is unfair because there was no misuse from my side . Fridge Model Name RT42M5538S8/TL with S. No. - 4331378745 . Lastweek my mobile phone (SAMSUNG M21) facing the hanging issue. su celular #SAM(726), www.samsung.com/latin_en/support (English), www.samsung.com/latin_en/support(English), 0180 6 67267864* (*0,20 /Anruf aus Date of Purchase 1st Sept 2019. even though contacted customer care through chat , they are saying samsung doesnt have any replacement policy. Your reference number is 1170066223. Reference no : Maintenance order no: 4249407863 MOIN ALI They simply refused to cover the warranty stating that the phone came in contact with water. Model name galaxy A70s support center supervisor promised me that my issue will be resolved by Monday 23rd August but no luck ORDER DATE : 29/05/2022 Note : I logged complaint on 12 March problem No Display Sad to note that Service engineer of karuna Management Pvt. ltd uploaded the false remark in the system regarding mobile condition and while objecting different report submitted to me by doing some changes in hand. I need motherboard to be replace without paying money paying service charge to your person or any discount require because i have LG tv before using samsung tv 5 years no complaint received 5th year i got display problem service person said need to change mean want to spend 4000 to 5000 repair cost so that only i decided to go new TV understand my situation i selected Samsung TV i got problem one and half year itself so please understand my situation help me on this issue tomorrow 1st half itself. 4343192156 This makes diagnostics much easier and often results in a quicker resolution of any problems. I was very disappointed and I requested a replacement considering the fact that the mobile age hasnt even reached a month and I have insisted to reach customer care support for replacement request. Even though physically it was ok, device restarts frequently. Other commitments are still pending. tSZ}n-hmLJ82N4L{20q'Vz9 We do not need this fridge. No one listens to us. Before calling, check to make sure you are calling the correct division. I do believe that the company has an obligation to me. I have sent this complaint multiple times online to the Support Head, Service Head & the Hon. 7. 3:13 pm from paytm account and samsung has cancelled order after payment. I have been Cheated by a Non-Indian Company. Request type: New Product Installation, Service engineer visit request, Technical advice require, etc Address: F-408, Nilgiri Apartment, Kalindi Mid Town, Devguradia, INDORE, M.P. By evening the device is in beyond usable condition. Want to confirm spare part price before paying at Samsung service center? Save my name, email, and website in this browser for the next time I comment. Now a Days we have a Fear of Purchasing Samsung Products because of this kind of Service. Equipment : LED TV Now the lines are increasing day by day and I am done following with the samsung services team and these are words I am hearing from them We are looking in to and we need approvals we are waiting for higher authority I mean seriously !! Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. First of all, they said they would do everything they could to get me the right help, then they sent a tech to help me with the fridge, they charged me $100 to tell me they couldnt help me because there was a problem with my compressor and they didnt work on them, many people I spoke with said good luck with Samsung because its hard to work with them, half the time I spoke with someone I couldnt understand, they had very strong accents. After delivery 2 day itself i got sound issue in that tv immediately i raised compliant samsung customer care and croma team convinced me and solved issue but i ask them replacement of new TV but not done. From day 1 we have reported cooling and remote issues. But company not paying attention or giving any solution..!! I have Complained More than 1 Month ago. If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. But to this day ie 10 Jan 2022 no response from them, Is this the way a leading brand is treating its customers? Customers call Samsung for many reasons, including: Here are some tips for ensuring an effective call to Samsung's phone-based customer service: Samsung has made accessible customer support a priority. Phone details- ADDRESS VILL-JALABPUR GUDAD ,POST NAJIBABAD BIJNOR UP 246763 Please raise this to customer care and ask for replacement of fridge. 45000/- on cash payment on 17.01.2022. Made by Samsung in Egypt They say I have to pay after the 1-year warranty period even if it is caused by Samsung. Besides calling, the next favorite option for customers looking for help is via 888-987-4357 for Technical Support. I hope you understand the present situation of ours. Or you can go to consumer court for the above mentioned fraud. You must read Samsung Warranty terms & Conditions. i purchased samsung mobile model a22 on 03 aug 21 We are suffering high harassment because of the fraud dealing by the Samsung seller. 0800-SAMSUNG (0800-7267864)[Only Its ridicolous , no body is bothered about the consumer. I told your service center staff why you are doing this, I simply requested you to repair it asap and when I denied to pay you a bribe why are you mentioning this. Try another way of getting in touch. , Dear Concern, Its extremely sad the way Samsung has treated or cheated me while purchasing a Fridge worth 40,000. The warranty shown to me was of 12 months (Photo document proof attached). Pathetic service provider.Even service head email response are generic without resolution. To resolve this problem I would like Samsung to fix my tv set without money or at least with a moderate price as I did nothing wrong except that I trusted a grand name like Samsung . Else, there are fantastic examples of great customer services of other companies. My name if Ninad M Devre and my registration number for prebooking of S22 Ultra is 9822036412. All the work of my office is done by mobile but now it is not being done. Also share the procedure to fight legally at this forum so that lot of customers will get help. TARSEM CHAND Kindly Check with them.. Samsung's customer service is considered by many to be state-of-the-art. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. When I first learned of this problem, I contacted the Maintenance Department at your company in Egypt through both the whats up and phone . Jatto Haruna is my name Nigeria, Im Samsung s8 plus with the following details: Help to recover my account, please. I wanted to update my phone from version 9 to 10 or 11 and it is showing Software version not supported visit service center I request you to kindly interfere in this matter and kindly refund us our complete amount with the auto rikshaw delivery amount of Rs. Seller name DEE KAY VISION SCO 374, Sector 35 B, Chandigarh 160035. I have used all possible medium of interaction. For your convenience all of these customer service contact options for Samsung are provided above. Saturday 10am to 9:30pm Further we raised similar issue with Samsung service head email address. This could have been a nice experience, but this nightmare has made me resolute to never buy from Samsung Again. But no, after hours on getting they told me that there was no service center in my area, and mind me that I live in Silicon Valley, the Bay Area, near San Francisco, a very populated and well-known place. Due to which MOTHER BOARD of my mobile will require to be changed which will cost around Rs.8500. SAVE YOUR SANITY AND BUY ELSEWHERE. For any query, WhatsApp us on 180057267864 or click https://bit.ly/31QN4lI. Festnetz, aus dem Mobilfunk max. dem dt. Then I go for day 6 again they are saying the same . Very sad to note that Samsung like brand is not responding to customer. REALY I AM VERY DISAPPOINTED FROM SUCH A BIG BRAND SAMSUNG. Product Serial number: BO92BJMT8Q / OALG3PAR600518 The next best way to talk to their customer support team , according to other Samsung customers, is by calling their 888-987-4357 phone number for their Technical Support department. ( , , ) (:0380821) 801 , 10/12 (adsbygoogle = window.adsbygoogle || []).push({}); For mobile phones, tablets, and mobile phone accessories press 1. I am really confused and surprised. I am unable to use my freeze till date that too in peak summer season. of Samsung Mentioned above. 16-Oct-2021 Mobile screen dead issue got resolved, but the other issues persist. My nightmare is over. . Our Service Number 4330890772. Although it comes preinstalled on most of the Samsung smartphones yet you can download or update Samsung email app from google play store. Defence Scientists TBRL Co-op H/b 1st Society Ltd., While 800-726-7864 is Samsung's best toll-free number, there are 7 total ways to get in touch with them. understand my Emotion for this phone I was very happy to get this phone. No one is back with the solution, I already requested to area manager with this ref- 1170577885. I am very happy. Samsung has 3000+ service points across India to provide customer help & repair. The service center took the mobile under their custody and reported that they will inform the next process, the same day they informed me over the phone that my mobile cannot be repaired under warranty as there being a very slight scratch on the body and for your information my display is clean and no scratch on the glass. It is a waste to buy samsung products in India, their post-sales services are pathetic. While Samsung's technology allows it to make some repairs or to assist customers in fixing problems with devices and appliances, there are cases in which an item must be repaired by a trained professional. This is my last warning and reqst to you that if i dont get my mobile replacement within next 24 hours or return back the money which i paid then you have to pay the consequences for wasting my time anonymously and my even my money. This is how you sort out the issue with a pathetic company like samsung, I am sharing this out of my experience. IMEI : 354460112791536. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. 4. Reference Od 1232349723375550003/11/2020. I CALLED AGAIN AND AGAIN TO ENGINEER HE IS NOT ATTENDING MY CALL A SINGLE TIME HIS NUMBER IS 07009499081 AND TOLL FREE NUMBER For office products such as laptops, printers and accessories press 5. This is going for long, address it at the earliest. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Serial number..06qr3k6rc00038k is with vertical lines and appear broken screen . Same issue i am facing with f 41. I have all the call records, compalint details/documents and you can also easily track the number of times I did follow up by going though the complaint number mentioned in para 1 and 2.