When you have completed the checks in this section, try to print. Check the Wireless Link Status on the printed report: Next, ping your Brother machine (see 3.2.2) to check if it is communicating correctly with your computer. This forum has migrated to Microsoft Q&A. tried to download the HP tool , but did not resolve isssue. Firewalls or security software may be blocking the communication. 1) I am using static IP address for all of the printers. Before disabling the firewall, make sure the changes you want to make are suitable for your network. DownloadedHP Universal Print Driver for Windows PCL6 (64-bit) (Thanks for link) and installed the
Thoroughly inspect all the paper that has been jammed. However, these print jobs will need to be resubmitted in order to print., Applications may not be printing to printer HP Color LaserJet 5500 PS because it is not the default printer., Making printer HP Color LaserJet 5500 PS the default printer might allow applications to print to it., Network problems might be preventing the printer from printing., When the printer paper is low or empty, you might not be able to print., When the printer toner is low or empty, documents might appear faint or not print at all. Repeat 3.2.2 after changing any settings. Windows SupportMacintosh Support
If there is an existing HP Smart app installed on your HP laptop, HP Print Service Plugin goes into effect, and the HP Smart app can be opened or installed. Youll see all the system apps on the list. without printing, Also tried settings with "Open to all devices" but no print again, I have left this setting, but should I leave the above setting?Regards, I had a 3d printer running on one of the computes for 36 hours, so could not try the proposed solution yet- Hopefully today. I attach more error and event file ( hopefully this is what you want - it is a bit beyond my knowledge)*** this was sent tov-yadche@microsoft.com in an email, also to you but was bounced back. Following a restart, your print spooler will be reopened. Interestingly , the tool identified 3 Number 9500 printers on the screen - where are they? Installing Drivers / SoftwareUpdating Drivers / Software / FirmwareUninstalling Drivers / SoftwareDriver / Software SettingsDriver / Software tips
For more information, see your wireless router/access point documentation or contact its manufacturer. Did you perform any configuration before the issue occur? The opinions expressed above are the personal opinions of the authors, not of HP. Enter a password for an administrator and click Yes. 
Please provide more detail description to specify the issue. First, please update Bodno to the latest version available in our website. This issue can be resolved by, How to Reset Canon Pixma Ink Cartridge. Make sure the correct machine is selected. I cannot understand why this is happening? So I recommend to perform the following steps to check the issue again. If no cleaning methods fix the ink blockage, you will need to replace the entire ink cartridge. (OK- I should have pressed the Edit at the bottom!). Brother Web Connect
The 9500 class driver cannot be connected over the network. Press any button on the machine to see if it wakes from Sleep Mode. If you have feedback for TechNet Subscriber Support, contact
Visit Microsoft Q&A to post new questions. It has not made any difference. Machine Setup / SettingsPaper HandlingVideo FAQs
Error Message on Machine's DisplayError Message on Status MonitorError Message on ComputerError Message on Mobile Device
On printers where the cartridges connect to internal ink tubes, wipe off the connection point on both the cartridge and the printer side. click here to set up your Brother machine. Check the IP address next to on the printed report. It point out the issue might be caused by corrupt or missing registry key. driver - waited and pressed the Test print and the computer seemed to find the printer. Tried to print the test page - no print and no message this time to say HP printers blocked, (Noticed Traffic Controller in Firewall has now changed to Access rather than Monitored Access ( which I think it was on before I pressed the restore default - although this is in another folder under Firewalls), "Windows File Sharing (NETBIOS) Ports 137-139, has a tick already, "Universal Plug and Play (UPNP) Port 5000, 1900, 2869has
Hi @Kufaz,Glad to hear that your issue is resolved and all is working well now.Have a nice day! , Errors in the Print Spooler service might interrupt printing., When the Print Spooler service isn't running, you may not be able to install printers, connect to a network printer, or print to a printer., When this service isnt started, you wont be able to see or use your printers., Printer HP 5500 PCL 6 cannot be contacted over the network, Printer HP 5500 PCL 6 is not shared with the homegroup, Plug and Play printer HP 5500 PCL 6 has encountered a driver problem, There might be problems with HP 5500 PCL 6. You can check the box to the right of the printer tab in the next screen to use Printer Offline. - A small screen says it is also restarting LPD service ( I do not know what that is, but for your information), 4) Using McAfee Live - On automatic updates and was current as of this morning, Tried a to print out page 2 of this message - on the print screen, I have a new message-, Document name
From print 1 of 2: 12a : to print something (often called a book) from hand-cut wooden blocks a method used extensively in printers and in other parts of the world for more than a century. If Cancel All Documents is greyed out, click Open As Administrator. Blocked check printer/printer not available/printing unsuccessful, Simply ask a new question if you would like to start the discussion again. I then loaded and printed a Excel document OK!! thank you for the feedback. click here to check the error codes on the WLAN report, Go to the Top page in the FAQs & Troubleshooting section, Right-click your Brother machine's iconand select, Check your computer's and Brother machine's IP address. Check the LCD for any instructions that may help you clear the error. Why is my Canon printer blocked on my phone? ), Win 10 - HP printers blocked from printing. Is The Forest One of The Best Games Available for PC? I will close the computer down and restart to see if it gets cleared and come back later. However, isopropyl alcohol will damage rubber, so do not use this method if your ink cartridges have rubber gaskets around the connection point. If you have carried out the above checks and connection repair, and still cannot print, try reinstalling the driver (Full Driver & Software Package). Choose Print Spooler in the list of options. I was getting the message on the color laserjet 9500 mfp printer. Then upload those files to OneDrive and paste the link here. You can select Devices and Printers by clicking the start screen. (those printers will show their name). If using MAC address filtering in the wireless router or access point, you need to configure the MAC address of your Brother machine. - is this any help in trying to understand the issue? If you still cannot print, check your wireless connection as described in section 2. , A paper jam is preventing the printer from operating normally., An outdated printer driver can prevent printing., Errors with a printer driver may prevent the printer from printing., The printer needs to be turned on in order to print. Setup VideoTroubleshooting VideoTutorial Video. The manufacturer's tech support will walk you through this process where applicable. Please feedback the action result to us no matter the issue persists or resolved. More severe blockages will be relieved manually by wiping off ink cartridges and lines with isopropyl alcohol or by soaking the head of the printer in water. Copyright 2021 by Lemp. After that, we could add printer to device and download the latest version driver from printer manufacturer website. I am going to shut down and re-boot the computer and see if it still is OK. Computer re-booted and test print came out OK, Re booted the HP 5500 and printed test page OK, Re booted the HP 4050 and printed test page OK, Rebooted the HP Designjet and printed test page NOT OK but its it is probably something else, Test print on HP 9500 and printed test page OK, Re-booted the modem and
HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Print
The screens and instructions may differ depending on your operating system and your Brother machine. 2011-2021 Techshift.net All rights reserved. Clear them first and then try to print. (this was in the time before the " error- printing" message would come up on screen. I can ping all printers attached via the network but the printers will not print directly from this machine. Running this self-cleaning program will fix all but the most severe ink problems, so always try it before resorting to more drastic measures. An email or thread reply would be much appreciated. "I have re-installed all the printers but with no printing taking place". I lost the info on the forum page - so trying here ; I have checked the event viewer log you sent to us, but fewer logs recorded there. Dry ink is what causes these blockages, which can usually be cleared through running the self-cleaning feature on the printer. driver - waited and pressed the Test print and the computer seemed to find the printer. Worse case scenario is to restore your printer network defaults and try use the wireless setup wizard to connect your printer to your network. The first thing you can do is remove the cartridge and try re-installing it to see if the printer will recognise it, if it will still not recognise the cartridge then simply hold down the stop button (this is the button with the triangle inside a circle) for a minimum of 7 seconds. If two or more Brother machines of the same model name are found, the tool can diagnose one of these machines. "Universal Plug and Play (UPNP) Port 5000, 1900, 2869. Advanced NetworkingWired Network Setting ProblemWireless Network Setting ProblemWired Network SettingsWireless Network SettingsTips for Network Settings
> Click here to see how to set up your Brother machine. This first listing is after changing the networks settings from the Trouble shooter, I then installed HPs driver as your other suggestion and installed upd-pc16-x64-6.5.0.2269 and installed a new printer set up again, it would not print and the 2nd listing is from the trouble shooter. Unfortunately it has not worked. For more information about error messages, see the Online Users Guide. to initialize device". Cannot Send a FaxCannot Receive a FaxFax Quality ProblemGeneral Fax ProblemFax Sending OperationFax Receiving OperationFax Sending Operation from Computer (PC-Fax)Fax Receiving Operation with Computer (PC-Fax)Fax Settings / ManagementTips for Fax
Cleaning
When the download is complete, double-click the downloaded file to extract it. Have you tried to restart your router and then your printer to see if it's connected? Are there any error appear in Device Manager\HP printer driver? 
and home Networks" but the summary page still says "On" rather than "Off" -, Tried to print, but again the Test print page just gets prepared and indicates it has been sent to printer,
Sharing in the Guest or Public and All Networks also now reset to Turn on etc - ( I had read and have changed these setting around previously. 
If the screen displays an error, go to 1.2. The machine is not turned on or is in Sleep Mode. How Do I Get My Canon Printer Back Online? Make sure no firewalls or other applications are running as they may be preventing the network connection from being established. If you still cannot connect, use the Network Connection Repair Tool (see 2.4 below) to diagnose and repair your wireless network connection. I have not got the right connects between the computer and printers, but as all the printers are showing the same response, (HP 9500, 5500, designjet 500 and 4050, I suspect it is a network instruction which is blocking the transmission over the network
On some printers, you will need to set the printer to cartridge replacement mode to access the ink. When you have completed the checks in this section, try to print. Whats the exact Operating System version (Windows 10 1703 , 1709 or other)? All Rights Reserved. This will flush the alcohol through the system to clean out the printer. To enable the Brother machine's wireless network interface: > Click here to see how to change Brother machine's network interface setting. I have turned off al computers and printers save this one and the HP9500, I uninstalled the 9500 printer and reinstalled it to a new port and deleted the old port (70) ( which is a fixed port on the printer), I then renamed the printer port back to the port 70, and it printed out the test page! Why does my Android phone say printer not available? This tool will help you to resolve printing problems with minimal user interaction. Carry out the checks recommended below and take action where necessary. (Just my thought). Since having the issue, I have also used "re-imiage" programme to try to correct any issues. How do I get my Canon printer to recognize refilled cartridges? 
If you can access the Internet, but your Brother machine cannot be found over the network go to 2.2. I have tried all windows types of error checking/corrections without any success. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Slowly pull out paper, so as not to tear it. Techshift.net has been bringing you the latest technology news, reviews and guides for over 10 years now. Clean Boot environment. We could pay attention toWindows Logs\System, Applications and Service Logs\Microsoft\Windows\PrintService. no prints from the HP9500 directly. However I noticed that withinHKEY_LOCAL_MACHINE
Troubleshoot problems with devices and printers., Find and fix problems with devices and hardware., Detects problems with network connectivity., Find and fix problems with printing., Troubleshoot problems with a USB device. The method of accessing this utility varies by printer model, but you can usually start it through the printer software on a connected computer or directly on the printer. Please check and export error messages recorded in Event Viewer (Windows Logs\System, Applications and Service Logs). Make sure your Brother machine is correctly connected to the network. > SYSTEM > CurrentControlSet > Control > Print > Providers > LanMan Print Services > Servers there are other folders containing printer information - for example : I did not delete these printer info - should I? Then, please go to Bodno, menu BOD >> Clear Config, please refer to the image below: This should reset all the print configurations to their default values, like when you install Bodno.After, restart Bodno to apply the changes. Make sure your wireless router/access points channel and frequency settings are configured correctly. To help us improve our support, please provide your feedback below. Could I delete the printers in the Registry and re-install them ? ). If self-cleaning doesn't work, you can manually clean your inkjet cartridges and the print head. Grabbed paper in both hands and hold it firmly. Thanks Momominta- I have tried deleting and re-installing each printer from the Devices and Printers folder, but that does not unlock the printers - If you are suggesting in the Registry, then could you be more specific and I want to be careful. Follow the on-screen instructions. Thanks for the information. All rights reserved. 4 Best Practices of Outsourcing Cybersecurity. 
If you still cannot ping the Brother machine, try to ping from another network-connected computer to check if the issue is specific to your computer's network connection. > Click here to see how to open the Control Panel. To check the IP address of your computer: Now check the IP address of your Brother machine on the Network Configuration Report. HKEY_LOCAL_MACHINE
tnmff@microsoft.com. Retract the paper output tray and open the cover. If you receive firewall-related notifications, we recommend temporarily changing the security settings on your computer to establish the connection. Please try to export it again or check error on your side. This will loosen up the block, allowing you to wipe it clean. Try to check and restart "Printer Spooler" service and make sure the status is automatic. I can print through another computer, so there is block of some kind, I do not think the above helps - I am not sure when 1703 was released, ( my problem started in about October 2017) and I do not get the error message"unable
I am using an ethernet hard wired connection. HKLM\System\CurrentControlSet\Control\Print. If you receive replies and they are from the Brother machine's IP address (see the image below as an example), then there is communication between the computer and the Brother machine. Try to uninstall all printer driver and network driver , then download the latest from HP website. Windows will take additional steps to further troubleshoot., Applications may not be printing to printer HP 5500 PCL 6 because it is not the default printer., There are about 4 priter drivers for the 9500 machine, not sure what is currently installed, but do you have any advise. Lately, we have been primarily focused on files and file extensions. Make sure the Brother machine is turned on and is connected to the same network as your computer. I also developed 4 different Apps & Games as a part time hobby. If not, click here to set up your Brother machine. Aaron Parson has been writing about electronics, software and games since 2006, contributing to several technology websites and working with NewsHour Productions. If so, contact your computer's manufacturer or network administrator for further support with troubleshooting your computer. Visit an Internet site or send and receive emails. If there are more than two routers, the settings ofyour wireless routers and access points may not be configured correctly. If nothing else works, you will need to arrange for maintenance or replace the printer.
Please provide more detail description to specify the issue. First, please update Bodno to the latest version available in our website. This issue can be resolved by, How to Reset Canon Pixma Ink Cartridge. Make sure the correct machine is selected. I cannot understand why this is happening? So I recommend to perform the following steps to check the issue again. If no cleaning methods fix the ink blockage, you will need to replace the entire ink cartridge. (OK- I should have pressed the Edit at the bottom!). Brother Web Connect
The 9500 class driver cannot be connected over the network. Press any button on the machine to see if it wakes from Sleep Mode. If you have feedback for TechNet Subscriber Support, contact
Visit Microsoft Q&A to post new questions. It has not made any difference. Machine Setup / SettingsPaper HandlingVideo FAQs
Error Message on Machine's DisplayError Message on Status MonitorError Message on ComputerError Message on Mobile Device
On printers where the cartridges connect to internal ink tubes, wipe off the connection point on both the cartridge and the printer side. click here to set up your Brother machine. Check the IP address next to and home Networks" but the summary page still says "On" rather than "Off" -, Tried to print, but again the Test print page just gets prepared and indicates it has been sent to printer,
Sharing in the Guest or Public and All Networks also now reset to Turn on etc - ( I had read and have changed these setting around previously. If the screen displays an error, go to 1.2. The machine is not turned on or is in Sleep Mode. How Do I Get My Canon Printer Back Online? Make sure no firewalls or other applications are running as they may be preventing the network connection from being established. If you still cannot connect, use the Network Connection Repair Tool (see 2.4 below) to diagnose and repair your wireless network connection. I have not got the right connects between the computer and printers, but as all the printers are showing the same response, (HP 9500, 5500, designjet 500 and 4050, I suspect it is a network instruction which is blocking the transmission over the network
On some printers, you will need to set the printer to cartridge replacement mode to access the ink. When you have completed the checks in this section, try to print. Whats the exact Operating System version (Windows 10 1703 , 1709 or other)? All Rights Reserved. This will flush the alcohol through the system to clean out the printer. To enable the Brother machine's wireless network interface: > Click here to see how to change Brother machine's network interface setting. I have turned off al computers and printers save this one and the HP9500, I uninstalled the 9500 printer and reinstalled it to a new port and deleted the old port (70) ( which is a fixed port on the printer), I then renamed the printer port back to the port 70, and it printed out the test page! Why does my Android phone say printer not available? This tool will help you to resolve printing problems with minimal user interaction. Carry out the checks recommended below and take action where necessary. (Just my thought). Since having the issue, I have also used "re-imiage" programme to try to correct any issues. How do I get my Canon printer to recognize refilled cartridges? If you can access the Internet, but your Brother machine cannot be found over the network go to 2.2. I have tried all windows types of error checking/corrections without any success. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Slowly pull out paper, so as not to tear it. Techshift.net has been bringing you the latest technology news, reviews and guides for over 10 years now. Clean Boot environment. We could pay attention toWindows Logs\System, Applications and Service Logs\Microsoft\Windows\PrintService. no prints from the HP9500 directly. However I noticed that withinHKEY_LOCAL_MACHINE
Troubleshoot problems with devices and printers., Find and fix problems with devices and hardware., Detects problems with network connectivity., Find and fix problems with printing., Troubleshoot problems with a USB device. The method of accessing this utility varies by printer model, but you can usually start it through the printer software on a connected computer or directly on the printer. Please check and export error messages recorded in Event Viewer (Windows Logs\System, Applications and Service Logs). Make sure your Brother machine is correctly connected to the network. > SYSTEM > CurrentControlSet > Control > Print > Providers > LanMan Print Services > Servers there are other folders containing printer information - for example : I did not delete these printer info - should I? Then, please go to Bodno, menu BOD >> Clear Config, please refer to the image below: This should reset all the print configurations to their default values, like when you install Bodno.After, restart Bodno to apply the changes. Make sure your wireless router/access points channel and frequency settings are configured correctly. To help us improve our support, please provide your feedback below. Could I delete the printers in the Registry and re-install them ? ). If self-cleaning doesn't work, you can manually clean your inkjet cartridges and the print head. Grabbed paper in both hands and hold it firmly. Thanks Momominta- I have tried deleting and re-installing each printer from the Devices and Printers folder, but that does not unlock the printers - If you are suggesting in the Registry, then could you be more specific and I want to be careful. Follow the on-screen instructions. Thanks for the information. All rights reserved. 4 Best Practices of Outsourcing Cybersecurity. If you still cannot ping the Brother machine, try to ping from another network-connected computer to check if the issue is specific to your computer's network connection. > Click here to see how to open the Control Panel. To check the IP address of your computer: Now check the IP address of your Brother machine on the Network Configuration Report. HKEY_LOCAL_MACHINE
tnmff@microsoft.com. Retract the paper output tray and open the cover. If you receive firewall-related notifications, we recommend temporarily changing the security settings on your computer to establish the connection. Please try to export it again or check error on your side. This will loosen up the block, allowing you to wipe it clean. Try to check and restart "Printer Spooler" service and make sure the status is automatic. I can print through another computer, so there is block of some kind, I do not think the above helps - I am not sure when 1703 was released, ( my problem started in about October 2017) and I do not get the error message"unable
I am using an ethernet hard wired connection. HKLM\System\CurrentControlSet\Control\Print. If you receive replies and they are from the Brother machine's IP address (see the image below as an example), then there is communication between the computer and the Brother machine. Try to uninstall all printer driver and network driver , then download the latest from HP website. Windows will take additional steps to further troubleshoot., Applications may not be printing to printer HP 5500 PCL 6 because it is not the default printer., There are about 4 priter drivers for the 9500 machine, not sure what is currently installed, but do you have any advise. Lately, we have been primarily focused on files and file extensions. Make sure the Brother machine is turned on and is connected to the same network as your computer. I also developed 4 different Apps & Games as a part time hobby. If not, click here to set up your Brother machine. Aaron Parson has been writing about electronics, software and games since 2006, contributing to several technology websites and working with NewsHour Productions. If so, contact your computer's manufacturer or network administrator for further support with troubleshooting your computer. Visit an Internet site or send and receive emails. If there are more than two routers, the settings ofyour wireless routers and access points may not be configured correctly. If nothing else works, you will need to arrange for maintenance or replace the printer.