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The spots from splatters varied but a single spot might take two to three minutes to polish to oblivion or for an area with many a 10" x 10" area might take 30 minutes to make them all go away. However, it works like sanding wood. --- Karilyn Dammarell. I tried to make my own poultice but nothing works. We will always assist you to achieve the desired results. Thank you very much. You just don't put it on like a car polish, you have to keep rubbing. HIGHLY RECOMMEND!!!!!! It's best to make several small/short applications using a new spoonful of powder each time until the shine and color are restored. I used a mainstream cleaner on my brown marble countertop that said it was safe on all surfaces. Much cheaper and safer than a $550 polish that takes all day and leaves a ton of dust. The etching was very prominent before application but is not so noticeable after just one application. You would never know I ever had any damage. Knowing that this product works so well makes me much less anxious about people using my counters ;). I even followed the surface with the light to see where it dulled and it was much less obvious. About 15 years ago, I had a white marble table made in Italy innumerable meals and several moves later, the entire surface had developed "character" with etching/scratches. Glad it's worked so well for you! You have to try it to believe it. I did not discover this until 2 days later. --- The process is similar to sanding wood smooth. Thank you for the help. 8. I resolved myself to having a professional come and polish it out for $800. All spots were gone. In the past, we hired a stone contractor to polish the marble to remove such rings/etchings/marks. It seeped over several hours onto the marble creating at least a 1 foot round intensely dark stain. I used most of the polishing powder and will probably reorder more as a "just in case" I need it again. I found your product online with great reviews and decided to take a chance on it, as this was a less expensive alternative. I am so thankful!! The Etch Remover / Marble Polishing powder works in the same fashion restoring the shine and color to surfaces damaged from etching by polishing marble surfaces. I purchased the marble etching powder for my countertops and was very impressed at how well it worked. I first tried the etching powder and the spots on the highly polished floor disappeared with little effort and a simple washcloth. Your product definitely works as advertised. I had dropped a gallon of pineapple juice from the top of the staircase in my foyer, and even though I cleaned it up immediately, there was a big splatter etched in my brand new marble floor. I am very happy with my purchase. I am just writing to let you know that the Marble Polish product that I just recently purchased is fantastic. The most common mistake is not working the product long enough or failing to make sufficient applications. The acids and chemicals can corrode or "etch" the surface creating dull spots, clear or light-colored spots, and glass-rings. We didn't realize the ultra sensitive nature of this marble and after hosting 13 people for Christmas, it was "ruined" with rings from bottles/drinks etc which left dull etchings/marks. You taught me how to pinpoint the exact damage, etching, which led to me choosing the proper product to correct it. Got some outrageous quotes to have polished and sealed. Would give it 6 stars of possible. Like others have mentioned it does take a bit of elbow grease, but in the end our marble vanity looks actually better than new. Just wanted to thank you for your very prompt and courteous service. The original shiny polish on your marble countertops and floors was created by friction and abrasion. The very first time I used it, I was really worried because it seem to make the etching worse. The area is completely back to its shiny old self. I would definitely recommend this product. I ordered the polishing powder and cleaning spray because I had etch marks in our beautiful white marble countertops from lime juice spills and watermark rings from wet pots sitting too long by the sink. Here's how: Buy this stuffit WORKS!!! One unfortunate side note - the product did not remove a ring stain on the surface, but given how much else it did remove, I'm highly satisfied. I will recommend the product to my local stone suppliers. I love the polish. A stone sealer will not prevent marble etching. And we are happy to provide advice/assistance if contacted. I tried a test on about 4" x 4" of the etched spot and your product worked great. The product didn't work for me at all. The Etch Remover is meant to be applied by hand in small sections. It's like sanding wood you simply have to do it until the marble is shiny again. We are happy to provide all help necessary regarding proper product choice and use. Repairing damagefrom acid and chemical etching has never been easier! It made the water spots disappear. The more you work the product you'll learn what it does and see what I mean. I used the Etch Remover last night. I applied it, checked to see if the etching was gone and when it wasn't reapplied it for a total of about 3 times. My marble table look like new. After scouring the Internet for a DIY solution, I decided to give this a try. The Marble Repair Kit offers complete care with repair, cleaning, and polishing products. Where do I start? I did one application and the shine has been restored. Great to hear that it worked on your man-made marble composite countertop. I also ordered the 3 pack counter top kit and used the cleaner after the etch remover and then the polish and double WOW. However, this is not done in one long application. still can't believe it!! ++++++++++ ADMIN REPLY: Hi Ron, we're certainly sorry it didn't work as you expected it to. Looks like brand new. unabelieveable, fixed lime stains and water rings on polished statuary marble countertops. The marble etch powder worked perfectly! Continue making repeated applications UNTIL you achieve the level of shine desired. Your product is fabulous. I would give 5 stars except for the price! --- It will work! He was able to minimize the problem, but I knew it was still there and could see it when standing in the right light. Best of all the wife is happy, a happy wife is a happy home!!! I had several etch marks on my Marble countertop. Thanks again! But again, very rare, so the product will restore all the etch marks you have not just some of them. Copyright CountertopSpecialty.com. Thank you for great product! I saw youre website and thought that for 29.99 Id give this product a try first. Thank you so much. Thanks for making me a hero one more time ;). It is a process that must be repeated in short rounds of applications until you fully restore the color and shine. Repeat steps 1-5 if needed. So we have a spill spot and splash over the entire surface. Two go overs and it looked like new. I would recommend this product to anyone. Clean off completely immediately after step 4. Continue with repeatapplications until the shine is restored. We had spots on our floor and one on the countertop from corrosive toilet cleaner (We have since gone green) and I your product worked like a charm, Thank you! Fantastic product!! It was hideous. Well done!!! Marble etching is actual physical damage that removes the polished (shiny) layer and eats into the stone. Inspect the spot noting changes. Short of hiring a professional-this product is it!!! My attempts to remove the rings only made it look worse. After reading so many positive reviews I thought $50 is not a bad try. I rarely write online product reviews but the Stone Care Etch Remover / Marble Polishing Powder I bought from your website is truly incredible. The parts that weren't etched shine brilliantly and look saturated with finish and the parts that were etched are coming back to their full luster. Instead of panicking I did another process with less productbetter but not good. The paste must be rubbed on the etch mark until the shine is restored, which means several applications and vigorous rubbing may be necessary in some cases.--- Please contact us and we'll provide all necessary help and solutions. Didn't clean off but they polished off perfectly. I am now looking forward to trying products for the kitchen! Then I found this website. Thank you so much! I give this a big thumbs up!! This product ROCKS! I was in tears and mad every time I walked by my beautiful table, now ruined. It took considerable rubbing and buffing, but you can barely see it now. This product did not work to my expectations, doesn't work on polished marble etch marks. (Your browser will be redirected back to this page). After applying this product (and also adding a sufficient amount of elbow grease) the water spots are gone and the table looks like new again. ----Again, thank you for a simple magic product that saves us lots of agony and costly repair. This may seem like nonsense, but it is how the process of restoring marble works. I can faintly still see a line where the damage was so I plan on doing another application tomorrow but even if it doesn't get any better I am very happy with the outcome. saved me from having to have them repolished. very easy to use. Used this product AS DIRECTED (with lots of elbow grease!) What a wonderful (and great smelling) product that I will surely give as a treat to my marble going forward. After just 1 or 2 iterations of rubbing with the touchup plus water, the countertop was shiny like new. The lime in the sparling water etched the marble even though my wife cleaned in up immediately. AND it was easy. This product saved my $5000 Sarineen designer table. It cannot remove glass-rings or repair etching damage. 1. For black marble oretch marks that feel rough-to-the-touch use the Etch Remover / Marble Polishing Pads - Drill Kit. I made a huge mistake by using CLR on my marble tile. It's like sanding wood. I am amazed how well it worked. ==== Admin Comment: Hi Donna, Thanks for your feedback. Or sprinkle with water from a cup. This unique and user-friendly Etch Remover / Marble Polishing compound easily removeswater-stains, glass-rings, and dull spots to restore the shiny finish. I would recommend this product to a friend and would buy again. Do a small area at a time. I tried several products without any success. I've tried everything for etched marble and this is the only thing that works. I next purchased the etch remover polishing pads and drill kit. Oh NO!!!! I removed it as soon as I saw what it was doing but of course it was too late. My wife had a glass of sparkling water that spilled on the marble by our cat. Overall I am happy with it. ----We are quite happy that most of the original dull spots now were no longer noticeable. The product not only did not restore the shine but it dulled the surrounding area where it came into contact with the surface too! Thanks, Bruce. A pro will do the same thing only charge you 10X more for it. I decided that vinegar would get rid of that and it did and in the process it also did a great job of etching the marble. I read the reviews on your stone polish (Etch Remover) and thought I would give it a try. It dulled the entire countertop and left more significant spots where the spray first landed on the counter. I was delighted and product was delivered promptly without a hassle. Great product! I have tried using different products in the last few years to fix a glass ring that has long agitated me with no results. Then vigorously rub back and forth with more pressure until the surfaceis dry and shiny. We were very doubtful about the testimonials and claims, especially regarding the paste, but we were desperate - we are extremely pleased! Rub in a circular fashion with a soft moist cloth until the area and paste is dry. My marble looks just like it did the day I moved in. I used this as instructed for an etch mark made my lemon juice on polished marble all it did was make the etch area larger! The key word is "until". At last, a formula and method that if applied correctly actually restores the mirror-like sheen. To repolish green marble (serpentine) or granite use the Granite Polishing Kit. But the Touchup Etch remover rubbed away the spots almost instantly! ############## Countertop Specialty comment #### We certainly regret that you were unable to achieve the desired results. Now, I only clean with the spray cleaner and use the spray polish about once a month or less. It is not a simple "wipe on, wipe" off process. I had been meaning to call a professional stone worker over to have it refinished, but kept putting it off. Wonderful product. The installer tried everything and was unsuccessful in removing the rings. No one at orange HD or blue L knew anything about marble etching - no help there! I would recommend it!! Just a little dab and some gentle rubbing was enough to get off the stains and grime. THANK YOU for making a product that actually does what you say it will do! I was ready to give up but am glad I didnt. Great company, great products and good service!!! This stuff works! In fact, the treated area looked so good and so shiny that I decided to treat the entire countertop. Unfortunately the texture of the stone was altered by the chemicals, which the Etch Remover could not fix, but it did restore the shine, so the ring is much less noticeable. After using many other products (and having a marble/stone care specialist recommend that we just have it replaced) -- these products have worked amazingly well. We ordered the marble etch remover for our bathroom marble counter top and it worked better than any other product we have tried in the past. My drill had to be charged, so I used the pads with the powder by hand, and after several attempts, voila, the marble sheen returned. The top looks as good as new and the etched areas are gone. If you stop in the middle, you'll see exactly what you describe. I ended up with a section about 8" long by 4" wide that looked like fancy rough concrete. =========== For those that gave this product a bad review, you have to keep rubbing repeatedly and put some pressure behind it. It looks like new. I ordered the marble care kit. With a little elbow grease, this product proved them wrong and saved the floor, and it looks even better than it did before! Thank you. --- Took a l-o-n-g time (12 days) to receive after I ordered it. I am absolutely sold. Unbelievable! ----You've earned our trust, and I definitely will consider other products in your portfolio when we have a need in the future. I was overjoyed to find it worked as advertised!! I purchased the Stone Care Pro: ETCH REMOVER / Marble Polishing Paste because we just had marble counters installed. I was very impressed with the results. Hello, I just finished using my new etching product along with the stone care product on my travertine table. So I googled and found your Marble Polishing Powder. I was told by professionals that spots on a marble floor caused by Lysol bathroom cleaner would be impossible to get out. First off, these items were delivered to my doorstep two days after I placed my order. I've only done one application and my marble counter looks gorgeous. Thank you very much. I looked all over for a product that would remove the etchings on our marble counter tops. It seems that the polish has a variable abrasive property so that as you start rubbing it is course but as you work it over time it becomes a fine, almost creamy polish. I have a very dark granite so you can seriously see etching in light reflections and both spots cleaned up very well. TIP: The Etch Removerproduct must beneutralized and removed from the treated area after and/or in-between applications. This polishing powder took care of it and now you'd never know those marks ever existed. === The most common issue we see is customers expecting the product to simply wipe on and wipe off and giving up too soon. 4. Your website helped me understand that the problem was actually etching (I think caused by a drippy liquid soap dispenser, since banished to the trash). Also, the etch mark is not being "removed" as a stain would be. Black marble is more difficult to repolish than other marble colors and the Drill Kit productis more suitable. This was the best product I found. In the right light you could see all the marks and it drove me crazy. Some may repair an etch mark in only one or two applications. I scoured the Internet frantically and found your website. Best $25 I ever spent. I was having some floor repair done and the workers laid a bag that had a petroleum based product that had spilled in the bottom of it on the counter. I had my doubts, but followed the directions and the marble countertop in my bathroom has its shine back. Totally forgetting that I could not use this on my brand new travertine bathroom floors, I put the water mixture from my shower to the door, leaving etch marks all over the place. I'd used an acidic cleaner on my brand-new marble vanity top, which left ugly etch marks that a refinisher said would cost $150 to fix. So Happy! (I consider the Carrera Marble one of the most challenging tasks for the product). Very pleased with the warm service for an on-line order. A total waste of money. My wife tried cleaning recently with her favorite vinegar/water mixture she uses on the wood floorsand etched the heck out of it! Please know we are ready to provide any and all guidance needed to ensure you are able to achieve the desired results. Ordered: Stone Care Granite & Marble Cleaning Spray plus the ETCH REMOVER / Marble Polishing product. I used a drill and a buffer disc to apply the product. Overall, product worked very well. Used the wrong cleaner on the marble in the master bath and ruined it. Sometimes you need to use it more than once on the same etch mark but it eventually removes the etch. Mistakenly, and I learned a valuable lesson, after installation I used a common cleaning product and was in tears to see the marks it left. I found this product online and figured I had little to lose. Im glad to have this for future spots although Ill be a lot more careful. 5. It really does look better than it did new. However - it takes A LOT of scrubbing and just little amounts at a time. Well, with a little elbow grease and Stone Care Marble Polishing Powder the floors never looked so good. Then, inspect and repeat again using small amounts of paste in short sessions until you have restored the color and shine. It looked like it initially did some good, so I went after another spot right by the sink where I spilled vinegar and didn't clean it up very timely. However, on black marblea professional may be needed in some cases. Excellent for light scratch repair as well. I unknowingly cleaned it with a Lysol bathroom cleaner which left the marble spotted with dull areas and it took away the overall luster. I ended up doing the entire bathroom countertop and it now sparkles. It took me about 15minutes of polishing to get rid of a big dull spot and a few etch marks on my vanity countertop. Fantastic product. So, I used it over the entire top. I have just used some of your products- the polishing compound and marble floor cleaner. Something had been spilled on a beautiful polished marble floor that left dull spots -- I was sick. At first, I didn't see results and thought the product wasn't working. Product did NOT perform up to my expectations. I was devastated thinking my new marble countertop was ruined from etching. We got Etch Remover and Stone Care Cleaner and with some great tips from Ryan the top looks brand new. The product worked as advertised. Mist the area again with water and, using the same cloth with paste residue, rub in circles with light to medium pressure. My countertop is now uniformly glossy and the etched spots are hardly visible. The whole 6-ft top took a little over 2 hours. It gave it a high polish again. What little is now visible just looks like a natural part of the stone. This product did it no time. The cleaner works well between treatments and gives the final product a great look.+++++++ COUNTERTOP SPECIALTY COMMENT: Thanks for your feedback Bill! This product was miraculous. ), the etching was completely gone. Not being able to leave well enough alone I made a bleach poultice with paper towels and let it sit for 24 hours. It did take a bit of elbow grease, but it did work!!!! took a couple of passes but the marble luster was restored. It was easy to order and was delivered in a timely fashion. I had a stain on the table that left it looking dull and the spot was very noticeable no matter how much I cleaned it. Your customer service is excellent! They had etchings and rings all over them and was going to have to replace them. I was resigned to spend $800-$1000 every couple of years to keep it looking the way it should. The number of applications needed varies depending on the severity and size of the mark and, in some cases, on the particular marble color. I was amazed at how easy it worked to remove the chemical etching on my marble floor. Nothing worked to fix it. I recently used your stone care products and am exceptionally happy with the performance. Within minutes upon receiving Stone Care Marble Polishing Powder my marble vanity top was beautiful and completely etch free. I received multiple estimates of several hundred dollars to professionally repolish the floors. I Have no idea how most of these reviews are so wonderful. Thank you so much!!! I ordered some of this and was so terribly disappointed. Had some etching spots - maybe from the grout? Saved the $400 cost to replace the top. I tired poultices and was able to draw about 90% of the stain up. I was skeptical but ordered anyway. Immediately neutralize the paste and clean the area with astone cleaner like thisRecommended Stone Cleaner. It's a great product! Unfortunately I had a sick child in the bathroom whose vomit left some horrible etch marks. I tried this Marble Polishing Powder (Etch Remover) on the worse area and, after some time and elbow grease, it actually came out. I used it on my onyx counter where I had set down a bottle of harsh bathroom cleaner that left a ring. Easy to apply and the marble looks like new. I received the Stone Care Etch Remover and was happy to see that it actually worked!! There were also several spots on the marble floor in front of the sink. Since I have had a marble floor in a guest bath for over 20 years with little etching or problems I installed a Carrara marble countertop in our master bath. -----I admit that on initially applying the paste, I became a little panicky when it got smeared to the undamaged surrounding area and caused new hazy edges, but we soon realized that with reapplication of the paste, and quick rubbing and wipe off with a clean cloth, the residue can be easily removed. I followed the polish with the Granite & Marble Spray Cleaner and the Topical Stone Polish. In the end it looks quite nice and unless you are really looking it is as good as new. I was hopeful but the damage appeared impossible to fix. The issue is a bath floor which has become etched and dull.It is not damaged , just dull. I am so happy to have found this product! My long-haired cat has many hairballs and vomits onto the marble floors. I feel like I just threw my money away.. Would NEVER tell anyone to purchase this product! Know we are always here to help. Bought the Etch Remover with the Cleaner bundle for repair of a Carrera marble bathroom countertop that had several drips of something that etched the surface. Although rare, very severe etching that is rough to the touch may still require professional attention. All in all, I was Not satisfied.====ADMIN COMMENT: We are sorry you are not satisfied. I got the marble repair kit, followed the directions, and it worked perfectly - all the dull spots are gone! Nothing is absorbed into the stone, so etching is not related to sealing. The Topical Polish / Conditioner is a "shine enhancer" which can only enhance undamaged surfaces. I followed the directions using the proper amount and method as per the instructions. The results were amazingso so happy. Our Carrera Marble was is such bad shape from glass rings and splashes that etched the marble we were considering replacing all the countertops. The product may seem expensive compared to a regular "cleaner", however, it is super-cheap compared to professional re-polishing, which is your only other option.