We offer an excellent Customer Retention Program (CRP) that makes everything easy for you. The vehicle was parked and damaged by other means. The company should reach out to me and make good what is on the warranty agreement. There is not much price difference as I can tell from internet searches, so I fail to see how this is a reason to deny the claim 100%. If we just did the Crystal Fusion treatment, hed let us have it for $350. Edenvale Still currently on hold, at 31 minutes and counting. All rights reserved. A truck threw a small puce off stone which bounced off the top of my windshield. is there any kind of required maintenance/re-application in order to maintain your warranty? It enhances visibility in bad weather and strengthens the windshield. In 12/30/2019, I purchased a 2020 *** X1 from **************************. Hyundai Palisade General Discussion Forum, The Fora platform includes forum software by XenForo, Hyundai Palisade Complaints, Issues And Problems, Hyundai Palisade Dealers, Prices And Orders, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada, PalisadeForum.com is an independent Hyundai enthusiast website owned and operated by VerticalScope Inc. When we think of glass, we think of a surface thats perfectly smooth, clear and transparent. Makes ice and snow much easier to remove Crystal Fusion only partners with AGRSS certified glass facilities in order to deliver a quality windshield replacement. I was called the following day however, and the representative asked me for my vin information again, stating the warranty was listed in a business name. Once in the possession of the vendor, they attempt to set an appointment with the customer to have the replacement facilitated. Our ultra-hydrophobic windshield coating is specifically formulated for Automotive glass surfaces. Content on tlxforums.com is generated by its users. Again, they fail to meet their end of the agreement. We just bought a new Cadillac SRX for my wife and the dealer is selling this treatment for $175. As with any warranty, there are specific Terms and Conditions which must be met. PLUS, Crystal Fusion Protection is environmentally friendly. HdVKnd7S-"EId42Avzzq(~HQjyNWnUm|+
^l$y|fi5|j0KwI?s|cy
5KN_7mQ|QY:OO$?$j} The information, content, services, products and materials published on the Website, including without limitation, text, graphics and links are provided on an as is basis. We support the motor industry with unique & environmentally friendly & innovative products, Crystal Fusion: Superior Waterless Car Wash, https://crystalfusionsa.co.za/wp-content/uploads/2021/09/CrystalFusionDB9Demonstration_3-2.mp4. Youll offer a safety product that has great value for your clients as well as the end consumer. Strengthens and protects glass to resist costly chips and cracks. It is not backed up by a reasonable company, and seems more like they are looking for any excuse to avoid payment. We proudly offer Crystal Fusion for dealers and independent distributors throughout the country and around the world. She said that she would try to contact the Lexus dealership to verify the information and will give me a call back. But, at the molecular level, glass is porous with microscopic hills, peaks and valleys that refract light and collect tiny particles. Unlike insurance, it does not warranty glass breakage from falling objects. **************** contacted our Crystal Fusion claims center regarding a crack in his windshield. I'm interested to know if anybody has actual experience with the product rather than just opinions. The Fora platform includes forum software by XenForo, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Achieve this goal by offering Crystal Fusions glass treatment. Orange Owl (Pty) Ltd t/a Crystal Fusion SA will do all that is commercially reasonable to protect such personal information from unauthorised use or disclosure. Your safety is our concern, for more information on Covid-19 visit the official, Priced MNLrl+C-ay3Getx4:`,n p7s~@ >]5h6,+B?W@-{7XkI^S/z2_no& |%b_m_Le~N&T?>u you own or otherwise control all rights to the content that you may submit to the Website; that any use of such content will not cause injury or harm to any person or entity; and, you will indemnify Orange Owl (Pty) Ltd t/a Crystal Fusion, By submitting reviews, comments and/or any other content (other than your personal details) to Orange Owl (Pty) Ltd t/a Crystal Fusion. I contacted Crystal Fusion to file a warranty claim on my windshield on Tuesday September *, 2019. This website uses cookies so that we can provide you with the best user experience possible. Waterless product that liquefies the dirt off your vehicle-saving water. When it does this, it increases the strength and clarity of the glass while simultaneously reducing the likelihood of dirt and moisture sticking to your windshield. The Crystal Fusion Superior Waterless Car Wash is a product that contains a special mixture of chemicals that breakdown and liquefy vehicle surface dirt on contact. Cover for windshield area to keep pine needles out. I wrote the original complaint before reaching that decision. hb``b``e`a`8vAX6500 Her name is ****** ******. Additionally the windshield must be ordered and at times takes a few days to secure. The complaint is resolved, however, not like Crystal Fusion indicates. So I attempted to call Crystal Fusion again, no answer, left message on 9/* and again on 9/* and again on 9/*. We are using cookies to give you the best experience on our website. I was told I could arrange for a glass company to replace the windshield, but unless I used their preferred provider (a company with low reviews here who messed up my wifes replacement several year ago) I would need to call for payment, or pay out of pocket. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. JavaScript is disabled. See and experience the difference by contacting us about our windshield protection treatment. The Don Brown Chevrolet Service Center is proud to offer our customers Crystal Fusion Protection. I have it on my vehicle. In the report, I stated that "the object came from the overpass." Once I did get the glass guy, the truck and me in one place, they were closed. It helps the painted surfaces of the vehicle stay cleaner for a longer period.
Easy to use spray and wipe product. %PDF-1.5
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Is anyone being offered Crystal Fusion for their windshield when buying a new JK? Find out all the detailing secrets here. For a windshield ultra-hydrophobic coating that protects and clarifies your vehicle glass, choose Crystal Fusion for car glass protection. For all I know it may have been a vehicle in front of me, I was simply providing the most accurate details that I could for the claim department. A few business days later, I called and got details on what paperwork and pictures to submit. We understand the importance of having a damage-free windshield. Called warranty to set up claim. Additionally, Crystal Fusion made a Good Will offer to pay the customers insurance deductible of $500. -Y.ph1#)k:J
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[|~*5UMdD AG m_VAQ0T=- "+" r1Wfz'fmT-BgCNGK1u[H@hW;MFV%q_-NX3iI{1-
=4 RF/QA]"R% Whether youre an everyday driver, a trucker, or an off-roader, you depend on a clean and clear windshield for safe driving. Price is listed as $2500, he offered it to me for $1500. Our number one priority at Crystal Fusion is customer service, we apologize for any inconvenience this may have caused. PalisadeForum.com is not in any way affiliated with Hyundai Motor Group. And yes, I did think about a CM for her but I don't think she is the right kind of driver for a MINI plus my experience with MINI USA customer service regarding the missing voice activation on my 2013 MCS Roadster (discussed on another thread) made me shy away. It enhances visibility in bad weather and strengthens the automotive glass surface. I told her that I purchase a vehicle from Lexus of Richmond and I wasn't sure how the warranty was registered however I am the owner of the vehicle. They agree the ** is not stable enough to risk waiting much longer to be repaired and could cause a safety issue. Get some free cookies and coffee and see what it's all about before dismissing them. In the case where a covered windshield is damaged, we offer unlimited replacements of the windshield to the customer for the term of their agreement. If you disable this cookie, we will not be able to save your preferences. You hereby agree to allow Orange Owl (Pty) Ltd t/a Crystal Fusion SA to take all reasonable steps to ensure the integrity and security of the Website Data. BBB Business Profiles are subject to change at any time. Crystal Fusion Technologies follows a claims process which involves 3rd party vendors who install windshields. My windshield got a 10 inch crack in the sight line, preventing me from safely driving the vehicle. Privacy Statement -
Visit our agent page for more information about offering our patented product. She followed our protocol in contacting the Glass Repair Facility (not the Dealership) for contact with the customer. What makes The Crystal Fusion Graphene Coating different? I'm trying to work with them in this process. In the event that any of the terms of this Agreement are found to be invalid, unlawful or unenforceable, such terms will be severable from the remaining terms, which will continue to be valid and enforceable. Orange Owl (Pty) Ltd t/a Crystal Fusion SA accordingly reserves the right to conduct whatever verification of your identity and details it deems appropriate, and to use whatever technological and other measures it deems necessary to detect and prevent unauthorised access or attempts to gain unauthorised access to the Website Data or to restricted pages of the Orange Owl (Pty) Ltd t/a Crystal Fusion SA Website. They didnt mention anything about authorization at that time, and I submitted the paperwork and pictures they asked for. Allows insects to be easily washed away then apply rain-x and the water will sheet away like no other. I bought a new truck in ***** 2 years ago with a windshield warranty. You hereby consent to the exclusive jurisdiction of the South Gauteng High Court of the Republic of South Africa in respect of any disputes arising in connection with this web Website. I wish they had just told me up front that the only real supported way to get the work covered by the warentee done was through their provider. If the glass guy had that kind of time, he would have been able to schedule the work sooner. I was driving on a freeway and was approaching an overpass. The immediate supervisor of the department will be calling the customer within the next 2 days. A forum community dedicated to Jeep Wrangler owners and enthusiasts. Copyright Crystal Fusion Technologies, Inc. All Rights Reserved 2019 Design by, Benefits to Using a Panel Prep Surface Cleaner. Do Not Sell My Personal Information -, By logging into your account, you agree to our. I want a refund for the garbage glass coverage I paid for. Additionally, they had no further information regarding the displeasure of the consumer. ^'d|">Q#{M#u{'[M~r Content on PalisadeForum.com is generated by its users. 0RDwUndt#SRv:P# P&\~[tl f
'Nt#M8\2a[Q;PZsz./IPNZ Additional tip. The windshield was not cracked whiles the car was parked at the airport I told the rep the incident occurred on my way to the airport but I did not realize the severity until my return from a two day trip. JavaScript is disabled. 
The Fora platform includes forum software by XenForo, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada, tlxforums.com is an independent Acura enthusiast website owned and operated by VerticalScope Inc. My business I do warranty work and not once have I ever dropped parts and told customer to do it. I have Crystal Fusion Glass coverage, it will be 10 days before they replace my windshield. For a better experience, please enable JavaScript in your browser before proceeding. This glass treatment is able to improve your windshield by bonding with the glass at a molecular level. I do not recommend anyone wasting their money on the Crystal Fusion warranty. International Association of Better Business Bureaus. In some cases we are at the mercy of availability of the new windshield as in this case. 1, aV'@Z"sp3abQd6aff\.+'xAtcEsugd7bga(@Uc.fN g` _~S
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hVmo6+al! As a dealer, you want to provide services that offer value to your customers. I bring that up to show you that individuals can say something and have it be interpreted differently than what they meant. As a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Earlier this year, I got a crack in my windshield and called into the claims department. Any of you know what this is or if it's any better than Rain-X? They then asked I submit proof the work was done on a holiday. Protection, Washing, Detailing, Body Restoration/Repairs. We just bought a new Cadillac SRX for my wife and the dealer is selling this treatment for $175. Any use or action that imposes an unreasonable or disproportionately large load of traffic on the Website, or otherwise interferes with its proper and timely functioning. Regardless, it took several hours for Crystal Fusion to offer to pay the deductible. The customer clearly stated that an object fell from an overpass and then cracked the windshield. Instead they led me down a path with assurances, and then denied on a technicality. The five year repair/replacement warranty was purchased in 7/**/2016 when I bought my truck new. Significantly reduces Night Glare The advantages of Crystal Fusion technology are perfectly clear If the repair eventually turns into a non-repairable item, the windshield will still be replaced under the terms and conditions. Unfortunately, I did not experience this through the claims process. Millions of drivers around the world have enjoyed the features and benefits of a Crystal Fusion treated windshield for more than 20 years. Orange Owl (Pty) Ltd t/a Crystal Fusion, All content included on this web Website, such as text, graphics, logos, buttons, icons, images, photographs, audio clips, databases and software (the Content), is the property of, or used under licence by, Orange Owl (Pty) Ltd t/a Crystal Fusion, Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, except as permitted by the fair use privilege under the South African copyright laws or without the prior written permission of Orange Owl (Pty) Ltd t/a Crystal Fusion, You are expressly prohibited to mirror any content, contained on the Website, on any other server unless with the prior written permission of Orange Owl (Pty) Ltd t/a Crystal Fusion, You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Website so long as the link does not portray Orange Owl (Pty) Ltd t/a Crystal Fusion, All trademarks are the exclusive property of Orange Owl (Pty) Ltd t/a Crystal Fusion. Our advanced technology lets you see the world through your windscreen in high definition. An object struck my windshield and caused significant damage. So instead of dealing with my claim, Crystal Fusion Technologies has remained non-communicative. They said nothing they can do. Crystal Fusion has a partnership with IAS, the Administrator of this policy. Own reliance Your use of the Orange Owl (Pty) Ltd t/a Crystal Fusion SA Website and your use of and reliance on Website Data or any part thereof is at your own risk. Formulated to provide a layer of protection on its own, or as an enhanced booster of existing protection. On August *, 2020 Safelite Auto glass was dispatched to repair the windshield on the covered vehicle. I have asked Crystal Fusion to reimburse me the cost of their ** against what I am forced to pay to resolve what is potentially a dangerous situation if the damaged ** is not replaced very soon. We attempt to facilitate the process as quickly as possible, however at times it falls out of our control. @.i0~P-?R5`P=IR1)` #@dA %p48/W2Ljf$N+X9x3!6Up40#w:rXS,fl99p0H>=[O[]B SQgy@"Cp.}%s0v{RnN_org^-;@j`pxen 2z3=D(uXHL'+M\Uvn11iC0@k_vl|0}:vj97nn\zL>(LF]mA@'M>Gv]V~q?;uO>^uqp41kf7_^X^,^[i qfu8fA_}tZ9m/Q[\>N8~@]/^d8C}?`w~"8UP?}UW2;#%t> Mn#g7d2$tq? rrp.K/u00=|xK6=-\1@"wpAA"Hr=eMO0c}UhzY=X(~? ,],}; /M^V,4_{JuO%Dls+b X}tE'0 5O3+b90?ILWi5qEv_+l~o~zYC!?G. I am sure once the Palisade has been out longer the price of the windshield will come down as soon as the aftermarket ones start becoming available. I actually left a message on 9/*/19 and filed by email on 9/*/19, while no one returned my call or email, I opted to call again and was able to speak to someone who took all my information down and indicated that someone would contact me the next day to look at my windshield. ?~~p. For optimal website experience, please update your browser to. If that was the case as the say, why did Crystal Fusion wait one whole week and did not contact me as they promised. They handle all claims called in for repair. For our customers that have opted for Crystal Fusion Protection, all have noticed improved visibility when driving both at night and during extreme weather conditions. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The unauthorised submission, removal, modification or distribution of copyrighted or other proprietary Content is illegal and could subject you to criminal prosecution as well as personal liability for damages. The advantages of Crystal Fusion technology are perfectly clear: Are you interested in becoming a distributor of our windshield coating treatment? Any person who delivers or attempts to deliver any damaging code to the Orange Owl (Pty) Ltd t/a Crystal Fusion SA Website or attempts to gain unauthorised access to any page on this site or to any Website Data shall be prosecuted and civil damages shall be claimed in the event that Orange Owl (Pty) Ltd t/a Crystal Fusion SA or any of its customers suffers any damage or loss.
The Fora platform includes forum software by XenForo, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada, tlxforums.com is an independent Acura enthusiast website owned and operated by VerticalScope Inc. My business I do warranty work and not once have I ever dropped parts and told customer to do it. I have Crystal Fusion Glass coverage, it will be 10 days before they replace my windshield. For a better experience, please enable JavaScript in your browser before proceeding. This glass treatment is able to improve your windshield by bonding with the glass at a molecular level. I do not recommend anyone wasting their money on the Crystal Fusion warranty. International Association of Better Business Bureaus. In some cases we are at the mercy of availability of the new windshield as in this case. 1, aV'@Z"sp3abQd6aff\.+'xAtcEsugd7bga(@Uc.fN g` _~S
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hVmo6+al! As a dealer, you want to provide services that offer value to your customers. I bring that up to show you that individuals can say something and have it be interpreted differently than what they meant. As a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Earlier this year, I got a crack in my windshield and called into the claims department. Any of you know what this is or if it's any better than Rain-X? They then asked I submit proof the work was done on a holiday. Protection, Washing, Detailing, Body Restoration/Repairs. We just bought a new Cadillac SRX for my wife and the dealer is selling this treatment for $175. Any use or action that imposes an unreasonable or disproportionately large load of traffic on the Website, or otherwise interferes with its proper and timely functioning. Regardless, it took several hours for Crystal Fusion to offer to pay the deductible. The customer clearly stated that an object fell from an overpass and then cracked the windshield. Instead they led me down a path with assurances, and then denied on a technicality. The five year repair/replacement warranty was purchased in 7/**/2016 when I bought my truck new. Significantly reduces Night Glare The advantages of Crystal Fusion technology are perfectly clear If the repair eventually turns into a non-repairable item, the windshield will still be replaced under the terms and conditions. Unfortunately, I did not experience this through the claims process. Millions of drivers around the world have enjoyed the features and benefits of a Crystal Fusion treated windshield for more than 20 years. Orange Owl (Pty) Ltd t/a Crystal Fusion, All content included on this web Website, such as text, graphics, logos, buttons, icons, images, photographs, audio clips, databases and software (the Content), is the property of, or used under licence by, Orange Owl (Pty) Ltd t/a Crystal Fusion, Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, except as permitted by the fair use privilege under the South African copyright laws or without the prior written permission of Orange Owl (Pty) Ltd t/a Crystal Fusion, You are expressly prohibited to mirror any content, contained on the Website, on any other server unless with the prior written permission of Orange Owl (Pty) Ltd t/a Crystal Fusion, You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Website so long as the link does not portray Orange Owl (Pty) Ltd t/a Crystal Fusion, All trademarks are the exclusive property of Orange Owl (Pty) Ltd t/a Crystal Fusion. Our advanced technology lets you see the world through your windscreen in high definition. An object struck my windshield and caused significant damage. So instead of dealing with my claim, Crystal Fusion Technologies has remained non-communicative. They said nothing they can do. Crystal Fusion has a partnership with IAS, the Administrator of this policy. Own reliance Your use of the Orange Owl (Pty) Ltd t/a Crystal Fusion SA Website and your use of and reliance on Website Data or any part thereof is at your own risk. Formulated to provide a layer of protection on its own, or as an enhanced booster of existing protection. On August *, 2020 Safelite Auto glass was dispatched to repair the windshield on the covered vehicle. I have asked Crystal Fusion to reimburse me the cost of their ** against what I am forced to pay to resolve what is potentially a dangerous situation if the damaged ** is not replaced very soon. We attempt to facilitate the process as quickly as possible, however at times it falls out of our control. @.i0~P-?R5`P=IR1)` #@dA %p48/W2Ljf$N+X9x3!6Up40#w:rXS,fl99p0H>=[O[]B SQgy@"Cp.}%s0v{RnN_org^-;@j`pxen 2z3=D(uXHL'+M\Uvn11iC0@k_vl|0}:vj97nn\zL>(LF]mA@'M>Gv]V~q?;uO>^uqp41kf7_^X^,^[i qfu8fA_}tZ9m/Q[\>N8~@]/^d8C}?`w~"8UP?}UW2;#%t> Mn#g7d2$tq? rrp.K/u00=|xK6=-\1@"wpAA"Hr=eMO0c}UhzY=X(~? ,],}; /M^V,4_{JuO%Dls+b X}tE'0 5O3+b90?ILWi5qEv_+l~o~zYC!?G. I am sure once the Palisade has been out longer the price of the windshield will come down as soon as the aftermarket ones start becoming available. I actually left a message on 9/*/19 and filed by email on 9/*/19, while no one returned my call or email, I opted to call again and was able to speak to someone who took all my information down and indicated that someone would contact me the next day to look at my windshield. ?~~p. For optimal website experience, please update your browser to. If that was the case as the say, why did Crystal Fusion wait one whole week and did not contact me as they promised. They handle all claims called in for repair. For our customers that have opted for Crystal Fusion Protection, all have noticed improved visibility when driving both at night and during extreme weather conditions. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The unauthorised submission, removal, modification or distribution of copyrighted or other proprietary Content is illegal and could subject you to criminal prosecution as well as personal liability for damages. The advantages of Crystal Fusion technology are perfectly clear: Are you interested in becoming a distributor of our windshield coating treatment? Any person who delivers or attempts to deliver any damaging code to the Orange Owl (Pty) Ltd t/a Crystal Fusion SA Website or attempts to gain unauthorised access to any page on this site or to any Website Data shall be prosecuted and civil damages shall be claimed in the event that Orange Owl (Pty) Ltd t/a Crystal Fusion SA or any of its customers suffers any damage or loss.