Please note: We do not offer a free returns service, therefore, all customers are responsible for any postage costs when returning any goods (excluding warranty returns). Consumer Contracts Regulation - UK Only (Formally know as Distance Selling Regulations). Get the latest product releases and athlete inspiration straight to your inbox. We offer free return postage to customers in Mainland UK who are returning items to us for an alternative. Any shoe boxes defaced by parcel tape, stamps, writing or our returns address etc on will not be accepted and will be returned back to you. Next, adjust the shoulder straps, pull them until they start to become snug, but ensure that they are not too tight as to lift the pack off your hips. Contrary to popular belief, your torso length and not your overall height is the key to getting a well fitted pack. The easiest method is place and order the correct size and simply send the incorrect ones back for a refund. Its volume can be varied as desired, being able to be a backpack of 52 or 57 liters. With secure attachment points for an axe and walking poles, plus daisy chain lashing points, stretch mesh side pockets and a large front-stash pocket thats perfect for a waterproof shell, the Cholatse 52:57 is the ideal year-round pack for mixed, multi-day mountain adventures. We work with several warehouses located in Europe. You can also return online purchases to our stores for refund / exchange too! All product packaging, labels and tags must be included. For more information regarding shipping, including shipping charges and estimated delivery times, please visit our help center. We are currently unable to exchange items and will refund products returned to us under the policy above. Why not try one of our dealers? Perfect for easy access to you kit when bivvying for travelling hut-to-hut, it features a wraparound front zip which enables you to open it like a duffle bag. With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders. You can contact us here at Webtogs in a number of ways: Get this item tomorrow if ordered in the next. For the best experience on our site, be sure to turn on Javascript in your browser. JavaScript seems to be disabled in your browser. This guide will teach you about synthetic vs. down insulation and more. We also use these cookies to understand how customers use our services (for example, by measuring site visits) so we can make improvements. For unwanted items the order will be refunded excluding any delivery charges. 52 liter men's backpack expandable to 57 for all types of trekking and travel. Peripheral frame that stiffens the backpack and improves load transfer to the hips. Where balance is critical tightening them can help you feel more secure. I don't have a printer, what should I include in the return parcel? When it comes to pack comfort, the length of your back plays a key role. With a very comfortable, stable and ventilated back. If the back length of the pack is correct the shoulder straps will be flush to your shoulders whilst the hipbelt sits in place comfortably. The point where the shoulder straps attach to the main body of the pack should be roughly half way down your shoulder blades; this ensures that the shoulder straps rolls evenly over the top of your shoulders to distribute the weight correctly. You'll need your order number and uploading some pictures with the form is a great idea and usually required for us to proceed. Lowe Alpine AirZone Trek 45:55 Rucksack - Black, Read our full Privacy Policy & Cookie information here. We accept Visa, Mastercard Paypal and Applepay. Once received we will check the stock of your requested item and despatch the exchanged item to you. How to layer outdoor clothing - The layering system. Many packs, and specifically the bigger and more technical packs are available in different back lengths or feature adjustable back systems. Please retain proof of posting or tracking receipt in case of query. Be the first to discover our new products, exclusive sales, adventure ideas & tips, and get 5 off your first order, Cholatse 52:57 - Walking backpack - Men's, AirZone Trail 25 - Hiking backpack - Men's, AirZone Z Duo 30 - Hiking backpack - Men's, Anatomica Hike Light Mini - Merino socks - Men's, The 12 longest hiking trails in the world. Get an insight into the unwritten rules here. There are over 5,800 Collect+ stores often open 7 days a week. We estimate this will be ready for despatch to you or collection via Click & Collect on, When you purchase this item, you will earn. Collect+ costs 4.49 upto 10kg and 60x50x50cm click here, put your order number in and buy a label. Whether you're a first-timer or a top athlete, since 2015 we've been sharing with you our love of good gear and our passion for the steep trails we love to run around on. Following these steps should give you a comfortable but secure fit on your pack. Please check the size-chart listed on the product page carefully before ordering underwear, if you require any more detailed sizing assistance then please get in touch and will be happy to measure etc as you require. Learn to compare between the myriad of different options with this guide. Returning an order for refund under our 90 return policy without contacting first as set out above does not mean you have claimed your rights under these regulations. Please don't send a warranty product back without completing the claim form first as we are unable to refund your postage if you do. With HeadLocker system to carry ice axes that can be stored. I think a product I've bought from you is faulty, what should I do? Your back length is not related to your height but your torso length. - but there are still some dos and don'ts. Lowe Alpine Cholatse 52:57 Mens 52+5L Rucksack. Third parties use cookies for their purposes of displaying and measuring personalised ads, generating audience insights, and developing and improving products. We check thousands of prices every day to give our customers the best value for money. We offer an "Unlimited Returns Period" and endeavour to process all returns within 48 hours of receipt.Please note: We do not offer a free returns service, therefore, all customers are responsible for any postage costs when returning any goods (excluding warranty returns).The Trekitt Returns Policy IncludesAn Unlimited Returns Period and the Trekitt 3-year Common Sense Guarantee.ExemptionsPPE (Facemasks, Climbing Equipment etc ), Food Goods, Socks & Underwear can only be returned if everything is exactly as it was received. Making garment production fairer for everyone. All goods are returned at your own expense unless the item is deemed faulty or incorrect. Featuring a ground-up rethink of the Air Contour+ carry system, the versatile Lowe Alpine Cholatse all-season hiking packs are built to help you stay agile and comfortable on mountain trails and winding long-distance paths. You can return a new and unused item for a refund within 90 days, a returns form can be found at the top of this page. So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system. With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us. It features a ventilated, moulded back pad, and dual density foam hip belt and shoulder straps, with breathable mesh that draws moisture away from your body. We'll reduce all unnecessary carbon emissions from our business operations and will offset any that are left. We don't offer free returns for unwanted or unsuitable orders back to us, you're welcome to drop an order back into one of our stores. Top tensioner straps link the shoulder straps to the top of the pack. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Simply return the items to us in a new and unused resalable condition, securely packaged with all product packaging, labels and tags included within 90 days of receipt. Your torso length can be found by measuring from your C7 vertebra (the bony protrusion at the back of your neck when looking down) to the height of your iliac crest (top of your hip bones, where you put your hands on your hips). If you have any further questions we are always happy to try and help. Constructed from strong ripstop nylon with zoned reinforcements, it blends an advanced feature set with our new Air Contour+ carry system for serious all-mountain performance. Ensure that the lumbar pad is centered to your lower back to give you maximum support. When tightened, their main function is to stabilise the top part of the pack. All packaging including tags and instruction manuals must be present, otherwise we will not be able to accept your return. Timescale to deal with your claim - for technical faults or repairs we use the services of the original manufacturer or nominated agent for inspection, testing and high quality guaranteed repairs. The top mushroom has two zippered pockets, one inside with a key clip and one outside. The pinnacle of comfort and performance, these packs give you the freedom to explore beyond the ordinary. There are many constructions, features and designs to consider when buying your rain jacket. 1: Pack your itemand complete returns form2: Buy a returns label for 4.49 at Collect+3: Drop off at Collect+ shop and get a receipt. With a front zippered entry, top loading transfer and extendable lid, this is the perfect backpack for overnight bivouac or cabin-to-cabin adventures on varied terrain. Layering clothes gives you the versatility to master any environment. Read our full Privacy Policy & Cookie information here, Adjustable back-length with easy to use hook and loop backsystem, Secure TipGripper walking pole attachments. Sometimes adjustments will need to be made on the go depending on the terrain or the load you are carrying. This does not apply to any perishable goods, unsealed software or item personalised or made to your specification. Underwear - For hygiene reasons we are unable to offer a refund or exchange on briefs, boxers and other underwear returned to us as we are unable to resell these to other customers. You have a right to cancel your order within a fourteen working day cooling off period following the day after the date of delivery for any unused item purchased through the website under the Consumer Contracts Regulations. Constructed from strong ripstop nylon with zoned reinforcements, it blends an advanced feature set with our new Air Contour+ carry system for serious all-mountain performance. Adjustable back in length from 48 to 53cm in size M-L and from 53 to 58cm in L-XL. We estimate this will be ready for despatch to you or collection via Click & Collect on, When you purchase this item, you will earn. The outdoors is about freedom - but there are still some dos and don'ts. We have partnered with Collect + to offer easy returns. To learn more about how and for what purposes we use personal information, please visit our Privacy Notice. This is for your own safety and the safety of others. If there is any sign or possibility that the goods have been used, tampered with or contaminated in any way then we regret that we are unable to accept a return on the grounds of consumer safety. We use cookies and similar tools that are necessary to enable you to make purchases, to enhance your shopping experiences and to provide our services, as detailed in our Cookie Policy. We use cookies to give you the best experience possible. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages. Getting the correct fit for your rucksack is as important as getting the fit right for your boots. If you agree, well also use cookies to complement your shopping experience as described in our Cookie Policy. Side tension straps are linked to the hipbelt. Firstly, apologies you are having to contact us in these circumstances, in the first instance please complete our warranty service form or pop in the store you bought the product from, we will be pleased to help. So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system. Rab ships throughout the United States via USPS and FedEx Ground daily from our US warehouse in Colorado and will take between 2 and 5 days depending on your location. High comfort with an enhanced fit, the adjustable Air Contour + system moves with you. Yes of course if more convenient. We can process an exchange but can't reserve stock awaiting the return. Faulty or warranty returns- please go to the Warranty / Service page and complete the claim form is required. To choose your waterproof jacket, your trail shoes or to modify an order, contact our HardGuides! Your backpack can make or break a trip. Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you it often never even hits the stock room shelves! Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you it often never even hits the stock room shelves! Once you've got the back length sorted, either by selecting the correct size pack or adjusting the back system, you can begin to follow these simple steps to help achieve a comfortable carry. 1995-2022, Barrabes Esqu Montaa S.L.U. Adjustable back length with easy-to-use hook and loop backing system. Adjustable back-length with easy to use hook and loop backsystem, Secure TipGripper walking pole attachments. Download and complete a returns form, enclose with your return and send the items to us in a new and unused resalable condition, securely packaged with all product packaging, labels and tags included within 90 days of receipt.If you can't print a form then no problem, simplly enclose a note with your name / postcode and order number and what action your require with the returned items. Electronics/ data products - returns policy excludes CD/DVD disks, memory cards & data products or any electronic products such as GPS or watches once registered or activated. By tightening these straps you can stabilise the load but reduce the hipbelt flexibility. How do I exchange an item for a different size? We are a Climate Neutral Company read more. Saturday delivery is not available. The comfort, fit and stability are outstanding, thanks to an adjustable back, a one-piece scapula - which runs on internal aluminium rails for superior load transfer - and a variety of compression straps and tensioners. You will receive an email with your tracking information after despatch. You are welcome to use Royal Mail or whichever delivery or service is convenient to return your order to us. However, if you are striding out over easy terrain its better to loosen these straps to allow full hip flexibility. 2011-2022 BABAIK SPORTS S.L.U. Please include the information requested on the returns form. If you are unhappy with your purchase, please return it to us within 28 days of receipt. To improve your shopping experience today and in the future, this site uses cookies. Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. With secure attachment points for an ice ax and poles, plus elastic mesh side pockets and a large front pocket that is perfect for a waterproof cover. Click accept to continue shopping or find out more in our privacy policy, It looks like you're visiting us from outside United Kingdom, By entering your email address above you explicitly consent for us to hold your data in accordance with our Privacy Policy. We're dedicated to supporting garment workers' rights to safe, dignified and properly paid employment. 2-day expedited shipping is available for a flat rate of $35. By signing up you agree to Rabs Terms of Use and privacy notice. Sign up to receive the latest news and offers, straight to your inbox. Please include as much information as possible to help us fully understand the issue. Customers love the convenience of organising a return and dropping it off at the local Collect + store. This guide is designed to help you get the best fit and comfort from your chosen pack so that carrying all your kit becomes a pleasure and not a chore. At Hardloop, we believe that nature and being on the move should be at the very heart of our lives. All rights reserved. For the best experience on our site, be sure to turn on Javascript in your browser. We hope that you are perfectly happy with your order from Trekitt, but we understand that you may want to return your purchase. A badly fitting pack can inflict misery and discomfort and completely ruin your adventure. High strength 420D PW HydroShield reinforcement fabric in high wear areas. sticks holder, bottle holder, light holder, hard material holder, ice axes holder. They have special outlets and sleeves to allow for a bladder and tube. Check on each product page as we offer free shipping on many products. Select the color or size you want and the delivery time for that combination will be displayed. Water Bottle Pocket - Features one or more pockets for water bottles, allowing easy access to fluids at all times, without the need to rummage in the main compartment of the rucksack. Taunton Leisure - ReturnsVictoria HouseVictoria StreetTauntonTA1 3FA, Easy and convenient returns with Collect+ (you're welcome to use any service you wish like Royal Mail, Hermes if you prefer). The Lowe Alpine Cholatse is a all-season hiking pack that is built to help you stay agile and comfortable on mountain trails and winding long-distance paths. The Cholatse is an ultra-comfortable, high-quality hiking/trekking pack designed for year-round use. Both the belt and the shoulder straps have a padded mesh that softens the contact even with heavy loads. Please don't write or stick returns labels to the product packaging itself but use an outer bag or box. Packaging and labelling must be intact and underwear must be unworn. Click here to read more. With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us. It's not a final solution, but we believe in taking accountability for today's emissions while we reduce tomorrow's. This makes it easy to separate different material into two spaces. Fasten the backpack hipbelt, the general position is the same as where youd put your hands on hips This area is called the pelvic girdle, and what you can feel when you rest your hand on the area is the bony protuberance, the iliac crest. JavaScript seems to be disabled in your browser. Adjustable back-length with easy to use hook and loop backsystem, Secure TipGripper walking pole attachments. A soft polyurethane sponge lumbar with softer foams in the hip belt and harness gives instant comfort without compromising stability and the back panel mesh is slightly trampolined away from the moulding to aid breathability and airflow. If we have any issues finding your order we will give you a call or email, so please ensure these are included. 210D Robic Ripstop and 420D PW / HydroShield fabric. They are for indication purposes only and can change at any time without notice. Finding the rights boots is the difference between blisters and bliss. Perfect for easy access to you kit when bivvying for travelling hut-to-hut, it features a wraparound front zip which enables you to open it like a duffle bag. The dates we provide are based on indications given by our suppliers. You are welcome to use whichever returns service you prefer or drop the parcel into one of our stores. VAT included in all prices. Tents, awnings, canopies & extensions - Please note that once a tent, awning, canopy or extension has been pitched outside we are unable to accept it back under the 90 day return policy as it not in a new and unused condition. Tall people dont necessarily have long torsos, just as shorter people dont always have a short torso length. For the best experience on our site, be sure to turn on Javascript in your browser. Front storage with large zippered pocket. For the best experience on our site, be sure to turn on Javascript in your browser. We advise customers to return a product with the original packaging to insure that the product is not damaged on its return journey. Collect+ is a service separate to Taunton Leisure, click here for their terms & conditions. Rock strewn ridges and steep summit slopes demand efficient and effective movement. Start your warranty claim by clicking here. Can't choose your insulated jacket? Before you start fitting the pack, loosen off all the straps as this will make it easier to get the correct tension later. Thanks to its versatility, comfort and multiple compartments it is ideal for any outing or for long trips. See more. The optimum angle for these straps in 45, but they will stabilise the load even when horizontal or at a more obtuse angle. Delivery to us typically takes 3-4 working days and you can track this progress online. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages. Learn about them here. Get an insight into the unwritten rules here. You must take reasonable care of the items, retain all original packaging and must not use them. Trekking backpack of the brand Lowe Alpine with a capacity of 52 liters extendable 5 more if necessary. Tighten the straps so the hipbelt feels secure and held firmly around your body. Damage due to wear and tear or improper care can also be repaired for a reasonable fee. This helps keep the shoulder straps from catching in your shoulder joints and keeps the stability of the pack when moving over rough ground. A soft polyurethane sponge lumbar with softer foams in the hip belt and harness gives instant comfort without compromising stability and the back panel mesh is slightly trampolined away from the moulding to aid breathability and airflow. All payment details are encrypted using (SSL) and you will see the padlock icon in your browser when you are at the checkout. The Rab Service Centre is here to keep your gear in action, reducing waste and making more memories in the process. Constructed from strong ripstop nylon with zoned reinforcements, it blends an advanced feature set with our new Air Contour+ carry system for serious all-mountain performance. For more information regarding returns and warranty, please see our help center. Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. We're committed to becoming a Net Zero business by 2030. Find out if we can help you with a repair now. We are unable to refund your return postage costs unless you have done so. Learn how to layer by reading this guide. We use cookies to make your experience better. Please check tent dimensions, floor plans and details carefully or if you are unsure please visit one of our stores or shows to view before purchase. Shoulder straps with height-adjustable chest strap and an emergency whistle. This measurement will give you an idea of which pack back length to choose. For more information, click here, We're reducing our carbon footprint while balancing any remaining emissions through carbon credits. When not in use the rain cover can be stowed in an easy-access external pocket on the rucksack. The versatile Cholatse all-mountain hiking packs are built to enhance demanding days with an array of features and robust construction. If the pack has an adjustable back length, adjust this to your correct level. Lowe Alpine Cholatse 52:57 Hiking Backpack, 52 - 57 litre capacity (Extra 5 litre capacity in the lid), Durable 420 denier ripstop nylon with reinforcements in high stress zones, Comfortable dual-density foam along the hipbelt and shoulders with breathable and moisture wicking mesh, Thermo-moulded back pad with a mesh cover is breathable and comfortable, Adjustable back length to suit a wide range of people and customise the fit, Top lid access to the main compartment plus zipped access on the front, Internal zipped divider to help separate your gear, Zipped pockets on the hipbelt to store small essentials that you can access whilst on the move, Stretch mesh pockets on the sides, ideal for storing a water bottle, Daisy chain webbing on the outside to secure items to the backpack, TipGripper attachment to secure a set of walking poles, HeadLocker attachment to secure an ice axe, Multiple compression straps increase the stability of the backpack. All goods must be in a new and unused condition. Important For waranty claims please complete the warranty form and await a reply from customer services before sending a faulty item back. If you have a question, or are having difficulty with a screen reader, use our toll free number: Stay up-to-date with the latest product news and receive updates from our global community of athletes and partners. Further information at our Cookies Policy. Remember tightening them will stabilise the pack but will increase pressure over the shoulders. Climbing Equipment - Safety equipment (climbing gear such as, but not restricted to, harnesses, helmets, ropes, hardware & slings) must be returned in brand new and unused condition as per our returns policy. Side compression straps come next, pulling these tight does two things: firstly, it stabilises the load, secondly it can lift the lower part of the pack, repositioning the load closer to your back. We advise that you use a recorded courier service to return your item(s) as we cannot be responsible for items lost in the post. Please allow a reasonable timescale for completion of this process, customer services can advise further as this does vary between products.If you have an item purchased from one of our stores, please contact the respsective store directly.