Awesome beach/vollyball/hot top areas! Very big property. We need both a check-in and a check-out date to check availability. Only a customer who booked through Booking.com and stayed at a specific property can write a review. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Enhanced food service safety measures are in place. I reccomend, I stayed here over New Year's, 2021-2022. If you booked through us and want to leave a review, please sign in first. Please note that guests booking 10 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Kilometro 16.5 Carretera Costera Sur Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Our guests' comments give us the opportunity to see our hotel through their eyes, giving us an idea of any services that may have margin so we thank you for taking the time to share a review of your personal experience at the hotel. Are children allowed to enter? 6 Suites with living room and whirlpool bathtub for 2 persons, Prime location close to the beach and pool area, Access to exclusive "Santa Rosa" lounge, with continental breakfast and bar with assisted service. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Lots of diving and many other things to do. There is a lack of electrical outlets up in the main hall, but in my suite, connectivity was excellent. The view to the ocean was beautiful. Not a huge selection of food choices, but what they had was delicious. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. Driving? 4. Although we sincerely regret reading that your stay fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Food in general was very good. The beach was good because there are enough palm trees to find shade pretty much all the time. Make your booking to enjoy your stay outside these dates. We thank you for your wonderful comments, The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Charges for extra guests may apply and vary according to property policy. Booking.com does not accept responsibility or liability for any question or answers. I have a family of five. Location is amazing. Actual travel distances may vary. Some good vegetable dishes and the restaurants were all 3, really good. Your question will be published on Booking.com after it's approved and answered. Very beautiful grounds. Allegro Cozumel All-Inclusive is located on Cozumel Islands San Francisco Beach, off Mexicos Yucatn Peninsula. This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. Each review score is between 1 and 10. WiFi is available in public areas and is free of charge. Car rental is available from reception. Your current language is English (US), Great for Two Travelers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. This waterfront all-inclusive property offers plenty of amenities for couples including a private beach, a beach bar, and 5 outdoor pools. Please enter your travel dates like this: mm/dd/yyyy. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Allegro Cozumel All-Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. My 13 yr old daughter is not allowed a room key which is annoying considering they tie your key to your wrist so if we wanted her to run to the room for us or if she wanted to go to the room one of us had to go with her. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Special requests are subject to availability at the time of check-in. Had to change rooms. Take advantage of the wedding venue at Allegro Cozumel All Inclusive if you plan to say "I do" during your trip. Your current currency is U.S. Dollar, Choose your language. Your contribution should be yours. ATM and currency exchange (must present official ID). Allegro Spa is the property's spa and services include beach massages, deep-tissue massages, aromatherapy, and body wraps. Our private beach is located in the property, is a walking distance, What is all included in the allinclusive package. No, pets and service animals aren't allowed at Allegro Cozumel All Inclusive. I really the location of the hotel the open areas near the rooms. Please enter the dates of your stay and check what conditions apply to your preferred room. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. To learn more, take a look at the cancellation policy on Orbitz. My family spent a week here and the feel of the resort was definitely like a more old school vacation feel. We enjoyed the gated community. But the customer service was poor except for the cleaning ladies who were great and worked very hard. The food is terrible, the options are a self serve buffet style that given the Covid virus going around did not feel safe. It offers a hot tub, sauna and 3 outdoor pools, one with waterslides. Reviews are most valuable when they are original and unbiased. A tax is imposed by the city: MXN 28.87 per accommodation, per night, Allegro Cozumel All Inclusive All-inclusive property, Allegro All Inclusive All-inclusive property, Allegro Cozumel All Inclusive All-inclusive property Cozumel. That's how we know our reviews come from real guests who have stayed at the property. Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. We were concerned to read your comments especially since your comments do not reflect the standard. Is the Allegro Cozumel a hotel adapted for people with handicaps? A spa tub, a sauna, and a fitness center are other recreation options. It was always clean with plenty of lounge chairs. Some good vegetable dishes and the restaurants were all 3, really good., I really the location of the hotel the open areas near the rooms. Do I need to convert my money from US to Peso? Price to spend the day: $60 USD per adult, $30 USD per child (2-12 years old). Overall we enjoyed it and would definitely recommend. Will be going back there next year. Free public parking is available on site (reservation is not possible). They really try!!! Airport (CZM): 26-min drive, 11.1 mi/17.9 km. No, guests staying with their pets are not allowed to stay at the Allegro Cozumel. Registered guests are the only ones allowed in guestrooms. Covid precautions in place everywhere, on site testing before returning was affordable and fast. Cozumel Airport is a 25-minute drive from the resort. It saturated the entire beach area and was easily heard in our accommodations. The property has 5 outdoor swimming pools and a children's pool. Booking.com. This property advises that enhanced cleaning and guest safety measures are currently in place. Beach was nice. Late night parties were interesting and fun. Yes, the Allegro Cozumel offers food and drink options for guests with food allergies. Please dont include personal, political, ethical, or religious commentary. You have to stand in line with a mask on to get a drink. We sincerely appreciate the time you spent to share your comments following your visit to our hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. You can only leave a review within 28 days after check-out. The only way to leave a review is to first make a booking. Took two days and hot nights to convince them the AC was broken. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. Plenty of lounge chairs on beach to read and tan. Our guests' comments provide us with an opportunity to see our hotel through their eyes. All rights reserved. There was a problem loading the reviews. Firstly we would like to thank you for taking the time to share. All distances are measured in straight lines. It was always clean with plenty of lounge chairs. Does the Allegro Cozumel offer food and drink options for guests with food allergies? All cribs and extra beds are subject to availability. 1557080,1561950,1568250|3,1569930|1,1553180,1565870,1565080,1563880,1563710|6,1566560,1557030,1550830|3,1565670,1559850|1,1568250,1542720,1563710,1561630,1550830,1561220,1542630,1563710|2,1560740,1569930,1559850,1565870|4, Allegro Cozumel All-Inclusive (Resort) (Mexico) Deals, Personal or sensitive info (e.g. Drinks are also very watered down. You can hear everything from the next door room. The facilities are not the best, but they are good enough to have a good vacation. Click here to read post guidelines. Warning to the wise, avoid the promissed 1.5 hr timeshare presentation at all costs because they will take you to another location and keep you there for 3 hrs. The most helpful contributions are detailed and help others make better decisions. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Will definately be back. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. * You'll be asked to pay these charges at the property: The charges below are included in your overall room price: These are all of the charges provided to us by the property. There was a kid crying histerically and wouldnt let us sleep. We were required to wear mask when ordering a drink outside but the day pass locals were not. Poor construction, poor equipment, understaffed. Only to people at front desk at any given time. The Allegro Cozumel has parking available at no additional cost to hotel guests. Each guestroom is kept vacant for a minimum of 24 hours between bookings. Yes, uncovered self parking is offered for free at the all-inclusive property. Charges for extra guests may apply and vary depending on the property's policy. No, Allegro Cozumel All Inclusive doesn't have a restaurant that serves breakfast. Enjoyed a great week at the Allegro! If you could score a elusive reservation at any of the fancy restaurant options they were great. One thing we didn't like is the food they served and the restaurant without the air conditioning, this was not enjoyable. Beautiful Property w Palm Trees all over. Please check you have entered your email address correctly. There are also 5 bars, including a disco bar and a swim-up bar. They had fun activities for everyone in the main pool. Choose your currency. Every day from early mid-morning to late afternoon, then again from late evening to late night the high energy music blasted. A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown. Respect the privacy of others. Great staff and the beach is beautifu, but wouldnt recommend this place. Guests submit their subscores and their overall scores independently theres no direct link between them. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Guests loved walking around the neighborhood! Excellent location for scuba diving. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. This service may contain translations powered by Google. Certain requests may come with additional charges. The beach is wonderful- walk in on sand, no rocks or seaweed, plenty of area to swim and relax. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Cozy atmosphere. Is your private beach next to the property or do I need to use a means of transportation to go there? It was great from my room and also at the nearby outdoor cabana. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Family friendly! Food is about a 3 out of 10 The maximum capacity of our rooms is 4 guests, of which up to 3 can be adults. This property is all-inclusive. The spa is not open to children. Do the spa facilities have an additional cost for hotel guests? Other amenities at this all-inclusive property include a free water park, a nightclub, and a children's pool. Maintenance and cleaning was there within 5 minutes. Booking.com does not accept responsibility or liability for any reviews or responses. Friends had to change rooms due to bed bugs. It is village like vs. a high rise hotel. Cash is not accepted. Location is amazing. What languages are spoken at the front desk of the Allegro Cozumel? Lots of people say the dive team is elite. The front desk is open 24 hours a day. Same thing with coffee, they kept not refilling it, had to ask several times before getting any. Thanks! Each one comes with satellite TV, a coffee maker and a private bathroom. We sincerely appreciate the time you spent to share your comments following your visit to our hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Other logos or product and company names mentioned herein may be the property of their respective owners. The date and price shown corresponds to nearby hotels. Very nice resort, clean, staff is very helpful. very clean, many wild animals to see, very chils friendly, Beach was nice but steep to get in n out of. Activities when you want to be a part of the group, The staff was friendly and helpful. 3. The staff were super friendly and always there to help, guide and answer questions., Approximate prices in USD for a 1-night stay. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The hammocks outside each room were a pleasure. Browse questions from guests for anything extra you want to know about the property. Allegro Cozumel All Inclusive, Cozumel, current page, All guestrooms renovated in November 2016, Free stocked minibar and free bottled water, Swedish, hot stone, and deep tissue massages, Wheelchair accessible (may have limitations), Arrecifes de Cozumel National Park: 6-min walk, 0.3 mi/0.5 km, Playa Mia Grand Beach and Water Park: 14-min walk, 0.7 mi/1.2 km, Mr. Sancho's Beach Club: 2-min drive, 0.9 mi/1.5 km, San Francisco Beach: 3-min drive, 1.1 mi/1.7 km, Palancar Beach: 4-min drive, 1.7 mi/2.7 km, Paseo El Cedral Reef: 6-min drive, 2.3 mi/3.6 km, Chankanaab National Park: 7-min drive, 4.6 mi/7.4 km, Chankanaab Beach Adventure Park: 9-min drive, 5.3 mi/8.5 km, Playa El Cielo: 11-min drive, 4.2 mi/6.7 km, Punta Sur Ecological Park: 13-min drive, 7.8 mi/12.6 km, Cha'an Ka'an Observatory of Cozumel: 13-min drive, 7.9 mi/12.8 km. The rooms were a bit musty smelling, but no big deal the humidity there is always high so understandable. If you drive, put free parking to good use. Last minute booking. 40%, Up to We have one complaint that will preclude us from returning. Top Location: Highly rated by recent guests (8.5), Select dates to see this property's availability and prices. No, Allegro Cozumel All Inclusive doesn't have a casino. Guests can splash around at the water park's waterslides, and other recreational amenities include a private beach and 2 outdoor tennis courts. Register or log into the booking process and get this fantastic price for members only. Send me emails with travel deals, special offers, and other information. A great place to just relax too. 2. Nice staff. Information missing or incorrect? The drinks at the bar was great and service was awesome! The Allegro has 5 restaurants, ranging from Asian to Mexican food. Everyone is so helpful. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. They have good boats, very good service with excellent staff and dive masters., Beautiful Property w Palm Trees all over. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. A nice laid back place to vacation. This property accepts credit cards. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Register or log into the booking process and enjoy these benefits. Swim up bar wasnt open due to construction, and they didnt have waiters around the pools. Loved the distance to the beach and the cleanliness of the pools. Aside from that, our experience was overall good at this resort and it was perfect for families with small children. There's an ATM and a currency exchange service at this property. 5. The beach is great., Excellent location for scuba diving. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global). Can you accommodate or would we need to get 2 separate rooms? And overall when we did have an issue the staff was very reluctant to help it was basically just sorry tough luck deal with it kind of an attitude. Will definately be back, Love the beach and its location! There were three of us in one room and we were only given two towels, it took three days and me requesting one more towel 6 time before we finally got it. Double-check the maximum capacity for the room you selected. Our vacation could have been so much better had we stayed at a better place. Yes, every guestroom at Allegro Cozumel All Inclusive comes with a patio with some featuring garden views. The Allegro Cozumel front desk is delighted to assist you in the following languages: Spanish and English. Ideally, we'd publish every review we get, positive and negative. Activities include snorkeling, windsurfing, and kayaking. Everything. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. Cozy atmosphere. The rooms were pleasant and clean, and the overall service here was very good. Pro Dive International dive center at the hotel was very good. Allegro Cozumel All-Inclusive takes special requests add in the next step! Free in-room WiFi has a 2-device limit. Premium Level Designed for those who wish to enjoy exclusive services and facilities, as well as personalized attention. There were always a lot of food choices at the buffet. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Apparently the resort host ALOT of day passes. If you stayed at this property through Booking.com, you can write a review. As a member, you receive price matching up until midnight before check-in. I understand little kids but come on. The time we made it in the place was more than half empty and the food was not good. Get our best offers and exclusive promotions. I stayed here over New Year's, 2021-2022. Guests positively rate the property's beach location in Cozumel, and it's a short 14-minute walk from Playa Mia Grand Beach and Water Park and also 18 minutes on foot from Mr. Sancho's Beach Club. Airport (CZM), which is 11.1 mi away (26 minutes by car). The rooms were very clean and fully stocked with drinks and towels. Very big property. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. 40%. The staff was rude, from the receptionist to the bartender. Lots of people say the dive team is elite. So there was always a big puddle of water. The property was very clean and welcoming. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. This 305-room, 3.5-star property has 5 outdoor pools along with a private beach and a full-service spa. Please check with the hotel front desk for adapted services and facilities. Very nice resort, clean, staff is very helpful. Read more about possible travel restrictions before you go. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Hotel chain/brand: Good food. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Children 13 and above are considered adults at this property. Water activities. No one brings drinks to you on the beach or the pool which is something that happens all the other resorts we stay at. The restaurants are below average. language, whether its just a rating or contains comments as well, etc.). CST #2063530-50, To finish creating your account, please click the link we just sent to. Separate front desk with concierge service (9:00 am to 5:00 pm) for dinner reservations, spa and tour reservations assistance. Staff was helpful. Layout Separate bedroom, living room, and private bathroom.