You may also experience a change in the shade of the leather due to oils in the skin and the addition of charms to the bracelet or necklace. The bracelets have been specially developed for the PANDORA ESSENCE COLLECTION and are not meant to be used with Moments charms, nor can the PANDORA ESSENCE COLLECTION charms be used on Moments bracelets. Oxidized (dark) jewelry does not benefit from being dipped in silver polishing liquid, as it destroys the oxidation. Black Crown Diamond Watches have a 3-year international warranty. It can also be stored in a plastic zip lock bag made of Mylar or polyethylene. When a refund is given, the returned product becomes PANDORAs property.Obtaining Warranty ServiceFor specific instructions about how to obtain warranty service for your PANDORA product, please contact customer service at 402-926-3479. Do not use a brush. Otherwise, will not be accommodated.All order cancellation requests are subject to management approval. Do not use in water or other liquids that may cause discoloration.Leather can stretch and relax over time; stretching is not a defect in this product. Product in good saleable condition and with its original packaging. In the USA, all items have a 1-year warranty. Stretching of PANDORA chains and bracelets is not considered a manufacturing defect. The bracelets clasp should always be opened to put the bracelet on or take it off. In particular, it is important that clasps, mounts, and soldering are checked. Silver-polishing cloths may be purchased from PANDORA retailers or your local goldsmith.Using a tumbler with the PANDORA ESSENCE COLLECTION and PANDORA Rose is not recommended.For leather: For daily cleaning, simply wipe the leather gently with a soft, dry cloth. General wear and tear, misuse, exposure to chemicals, and tarnishing are not covered under the warranty. The BraceletThe PANDORA bracelet stretches over time as weight (e.g. Make sure that the tip of the bracelet is placed in the clasp and that the lock is closed securely. Choosing a selection results in a full page refresh. Exposure to certain harsh chemicals or environments will result in compromising the integrity of your jewelry. Use of silver polishing liquids, silver dips, ultrasonic cleaning and a tumbler should be avoided.PANDORA polishing cloths with cleaning compound are not recommended for PANDORA Rose jewelry. It is normal for the finishing to wear off over time. OxidationOxidation disappears with time. Silver pieces are given detail by oxidation. Use with a maximum of 79 charms. This allows you to twist individual charms onto any bracelet segment in the order you desire.To complete the bracelet, two clips are placed over the middle two threads. Do not store your jewelry in the bathroom. Exposure to harsh chemicals can alter the appearance of your PANDORA product. This is true for all genuine jewelry. How quickly depends on how the jewelry is treated. Subscribe and receive exclusive information aboutour new arrivals and upcoming events. Also in any catalog, near the back, has warranty, care and other important information. Each bracelet is divided into three sections by small threads. Wrap a tape measure tightly around where your wrist is broadest and add 1.5 inches to the measurement. Use your fingers to gently clean your jewelry. PANDORA RoseTMand PANDORA ShineTMdeservespecial care, so kindly follow our recommendations to ensure your jewelry remains beautiful and are lasting keepsakes. Never use polyvinyl plastic bags, such as bin liners as they contain sulphur compounds, which will make sterling silver tarnish faster. Color Cords If jewelry is particularly dirty, soak for 5 to 10 minutes. Catalogs PANDORA polishing cloths with cleaning compound are not recommended for PANDORA RoseTMor PANDORA ShineTMjewelry. When measuring for a bracelet that will roll across the hand, measure tightly where your hand is the broadest. We recommend that customers remove jewelry before going to bed or participating in physical activity. If the dirt is hard to remove, soak the jewelry in clean water. Failure to follow these instructions may constitute abuse, misuse, or misapplication of your PANDORA product. These innovative products deserve special care. Since it is your bracelet, you are allowed to mix and match brands. We do not recommend using silver polishing liquid. Enter your email address to follow this blog and receive notifications of new posts by email. PANDORA warrants all products purchased through an authorized distribution channel such as a PANDORA store, or other official online dealer such as www.BeCharming.com, against defects in materials and workmanship under ordinary consumer use for a period of ONE (1) YEAR from the date of original retail purchase. The warranty only covers manufacturer faults. using these non-Pandora charms can cause harm to your bracelet over time as they wear unevenly on your Pandora bracelet. Stains should be removed immediately before they soak in or dry use a mild professional cleaner (without chemicals) or a mild soap such as soap flakes or saddle soap. The Clasp Opener is also very useful in opening PANDORA clips. AMOUNT OF PHP 20,000 ON REGULAR PRICED ITEMS | FREE NATIONWIDE SHIPPING FOR ORDERS ABOVE PHP 4,000 | METRO MANILA 5 - 7 WORKING DAYS, OUTSIDE METRO MANILA 12 - 15 WORKING DAYS. Depending on the degree of use, it is recommended that your jewelry be inspected at least once a year by a goldsmith. Every charm is equipped with interior threads. Do not store your jewelry in the bathroom.Please note that our PANDORA white gift boxes are not made for long-term storage as they are not airtight and tarnishing will occur over time.Annual Service Gold and silver are soft metals and become worn with use. Visit the official Pandora Website for the full warranty. .noScriptDisplayLongText { display : block; } Products beyond the warranty period or damaged due to wear and tear, misuse, or mishandling are not covered by warranty but may be repaired for a fee in Pandora Care. There should be no more than a thumb-space between your wrist and the bracelet.PANDORA Essence CollectionTo preserve the flexibility of the snake-chain bracelet, the charms should be lightly dragged onto it and never forcefully pushed. When adding charms to the new leather bracelets, please take care to hold the leather bracelet steady and twist the charm onto the bracelet. Charms by other companies may slide easily onto your bracelet, but dont be fooled . Careers Cultured freshwater pearls cannot withstand silver polish. When putting charms on the strand bracelet, it is important that you hold onto the sterling silver parts and not the fabric itself in order to prevent it from coming loose from the joint. Contact Us The use of anything other than genuine Pandora jewelry on a Pandora bracelet can damage the unique threading system, and will void this Pandora warranty. Please google Pandora warranty or contact Pandora directly at 402-926-3479 to file a claim . As part of our commitment to you, we'd like to provide you with information regarding our products, as well as guidelines on how to clean and maintain your PANDORA products. PANDORA Jewelry products are made in Thailand. We use a variety of gemstones, stones and cultured pearls to add sparkle and color to our genuine silver and gold jewelry. However, it will not remove scratches. Do not use in water or other liquids that may cause discoloration. has been developed especially for PANDORA jewelry pieces and will preserve the beauty of your precious collection. Please refer to the cleaning and care instructions for additional information on caring for and protecting your PANDORA product. As a natural feature of genuine leather, you may notice gentle shading and variations in color. This is considered normal wear and tear and is not a defect. If you've selected oxidized jewelry, please know that oxidation fades over time. Rinse with clean water and pat dry with a soft cloth. Otherwise, are subject for management approval. Over 25 years of worldwide following in affordable luxurious jewelry, Personalized & knowledgeable customer service, One-of-a-kind jewelry originals designed & made in our Omaha studio, Call (402) 926-3479customerservice@elisailana.comVisit us in Omaha13132 Davenport StreetOmaha, NE 68154. Imitation Pandora products can cause serious damage to your bracelet. Gently place the flower petal edge into the seam of the clasp and the clasp will gently open. A replacement product assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever period is longer. Annie's Charity Fund When adding charms to the new leather bracelets, please take care to hold the leather bracelet steady and twist the charm onto the bracelet. This care kit includes a clasp opener, a cleaning brush, two polishing cloths, two pouches and a care guide. Adjust the position of the tip of the bracelet and try again. Rolling the bracelet over the hand without opening it will put unnecessary strain on it, which may result in damage. It can also be stored in a plastic zip lock bag made of Mylar or polyethylene. Be careful not to twist the leather part of the bracelet when adding charms, as the leather may be at risk for being damaged.Protect your investment: Once you have chosen a style for your PANDORA Leather Bracelets, it is best to leave them that way! Bracelets do stretch a bit, so this is not a defect. Use your fingers to gently clean your jewelry. Cultured Freshwater Pearls General wear and tear, misuse, and tarnishing are not covered under the warranty.This Limited Warranty applies only to products manufactured by PANDORA. Using non-PANDORA beads can damage PANDORA bracelets. How should I care and clean PANDORA Rose ? If your product was purchased at PANDORA Mall of America online at www.BeCharming.com, please call: 800-878-7868 or email: service@becharming.com. Your authorized PANDORA retailer is happy to offer jewelry cleaning services tailored especially for your PANDORA products. Cultured freshwater pearls cannot withstand silver polish. facebook instagram twitter pinterest google plus youtube, Pandora Mall of America | 2007 - Present. Silver-polishing cloths may be purchased.Using a tumbler with the PANDORA ESSENCE COLLECTION and PANDORA Rose is not recommended.Your authorized PANDORA retailer is happy to offer jewelry cleaning services tailored especially for your PANDORA products. The patented threading system is what makes the PANDORA bracelet unique (U.S. Pat. Be careful not to twist the leather part of the bracelet when adding charms, as the leather may be at risk for being damaged. Gold and silver are soft metals and become worn with use. By purchasing from an authorized Pandora retailer, you are protected under the Pandora Warranty Pandora will repair orreplace jewelry that is damaged due to manufacturing defects free of charge for up to 1 year from the original date of purchase. Toothbrushes are ideal for cleaning jewelry with intricate details, which can otherwise be difficult to clean. There is a bracelet opener (Product ID: 890000PCZ) available to purchase. How to spot a fake Pandora Charm or Bracelet, About Us Product exchange will only be accommodated once. Exposure to harsh chemicals or environments can alter the appearance of your PANDORA product. Do not use a brush. Pandora beads, clips, and spacers are designed solely to be used with authentic Pandora bracelets. Yes! Exposure to certain harsh chemicals or environments will result in compromising the integrity of your jewelry. charms) is put on the bracelet. These types of chemicals include, but are not limited to, liquid silver polish, pools, hot tubs, and spas. . Please note that the warm pink-hued color of PANDORA RoseTMmay intensify with age due to tarnishing, adding to the jewelry's beautiful, vintage appeal. Maintain the beautiful shine and unique finish by polishing PANDORA RoseTMand PANDORA ShineTMproducts with a soft cloth. During these warranty periods, if a defect arises in the product, and you follow the instructions for returning the product, PANDORA will, at its option, to the extent permitted by law, either (i) repair the product using new or refurbished parts, at PANDORAs expense; (ii) replace the product with a new product that is equivalent to the product that is to be replaced; or (iii) refund to you all or part of the purchase price of the product. There should be a warranty link at the very bottom of Pandora.net with exact information. This particular cleaning method should not be used to clean jewelry with cultured freshwater pearls (see Cultured Freshwater Pearls for more details).A silver-polishing cloth is a great tool to make your sterling silver jewelry shine again if the pieces have become dull. Happening NOW Maintain the beautiful shine and unique finish by polishing PANDORA Rose products with a soft cloth. For the best experience on our site, be sure to turn on Javascript in your browser. Employee Login, Artisan Corner Hand-Crafted Art at Annies Baldoria. Return Policy The chain, commonly called a snake chain, is made out of many little rings which are twisted very tightly into the chain. The multi-strand fabric bracelets are wax coated to protect the fibers and provide a stylish finish. A video can be up to 1 GB, We encountered a problem while trying to upload. Things which may cause the oxidation to fade include: perspiration, chlorine, perfumes, cleaning agents, and silver polish. Leather can stretch and relax over time; stretching is not a defect in this product. Please try again, Select the department you want to search in. This Limited Warranty applies only to products manufactured by PANDORA. .noScriptNotDisplayExpander { display : none; } If you do need warranty help, first take your Pandora to any authorized store. Products bought in Pandora Philippines official e-store may be exchanged within 14 days from receipt of the order, provided the following are presented: Product exchange covers change of size and replacement of products with proven manufacturing defect. However, remember that this cleaning method should not be used to clean jewelry with cultured freshwater pearls and Mother of Pearl. PANDORA shall have no obligation to repair, replace, or refund until the defective product is returned to PANDORA. Use of silver polishing liquids, silver dips, ultrasonic cleaning and a tumbler should be avoided. In particular, it is important that clasps, mounts, and soldering are checked. It can also be stored in a plastic zip lock bag made of Mylar or polyethylene. Cleaning Your JewelryPour a small amount of mild soap into lukewarm water and use a small, soft toothbrush to clean your jewelry. All enamel is Italian made without glass, which makes it more durable. Use with a maximum of 79 charms. Depending on the degree of use, it is recommended that your jewelry be inspected at least once a year by a goldsmith. However, it will not remove scratches. Never use polyvinyl plastic bags, such as trash can liners, as they contain sulfur compounds, or rubber containers which will make sterling silver tarnish faster and possibly turn black. PANDORA provides a universe of hand-finished and modern jewelry primarily made from genuine materials, including solid sterling silver and 14k or 18k gold. This is considered normal wear and tear and is not a defect. Oxidized (dark) jewelry does not benefit from being dipped in silver polishing liquid, as it destroys the oxidation.Cultured Freshwater PearlsTry to prevent your cultured freshwater pearls from being exposed to water, makeup, creams, chemicals and cleaning agents. These originate from material categories commonly used in the jewelry industry - diamonds, gemstones, organic gems and man-made stones. Your PANDORA Jewelry should be stored away from natural sunlight and heat, in a protective (lined) jewelry box or a tarnish-resistant pouch (not currently available in all PANDORA stores. This includes, but is not limited to the following: perspiration, perfumes, cleaning agents, chlorine, salt water, and silver polish. The clips are opened by sliding one fingernail into the side corner of the crease. How should I care for my PANDORA jewelry? You may obtain warranty service for your PANDORA product by contacting the PANDORA retailer where it was purchased. Pandora Jewelry Iconic Moments Snake Chain Charm Sterling Silver Bracelet. Leather stretches and can lose shape and color when braided and knotted frequently.Color CordsColor cords are made of synthetic fibers, which may become damaged or discolored if submerged in water.Woven Fabric ChokerThe cotton fibers of the choker necklace may change slightly when worn, as with any type of textile, and submerging them in water may damage or discolor them. .noScriptDisplayLongText { display : none; } PANDORA also offers a Clasp Opener. Avoid contact with makeup, creams, chemicals, and cleaning agents.Storing Your JewelryJewelry should be stored away from natural sunlight and heat, in a protective (lined) jewelry box or a tarnish-resistant pouch. Note: If non-Pandora charmsare used on a Pandora bracelet this voids the warranty. Press the space key then arrow keys to make a selection. Keep in mind the cloth will not remove scratches. Products with proven manufacturing defects may be exchanged within the warranty period. To preserve the flexibility of the snake-chain bracelet, the charms should be lightly dragged onto it and never forcefully pushed. Rolling the bracelet over the hand without opening it will put unnecessary strain on it, which may result in damage.We recommend a maximum of 15-20 ESSENCE charms per bracelet. This Limited Warranty does not apply to damage caused by accident, abuse, misuse, misapplication, or use of non-PANDORA products. bank statement, credit card statement). Things that cause the oxidation to fade quicker include; perspiration, chlorine, perfumes, cleaning agents, and silver polish. Color cords are made of synthetic fibers, which may become damaged or discolored if submerged in water. The crystal, crown, strap and bracelet are excluded from the warranty for watches. To close the clip, simply pinch the sides together.The charms move freely and rotate slightly with your wrists' movement, creating an undeniable eye-catching effect. Cultured Freshwater PearlsCultured freshwater pearls cannot withstand silver polish. PANDORA will not replace, fix, or repair product that has been used with non-PANDORA products. Some customers prefer to roll the bracelet over the hand. This is considered normal wear and tear and is not a defect.Things which may cause the oxidation to fade include: perspiration, chlorine, perfumes, cleaning agents, and silver polish. The bracelets have been specially developed for the PANDORA ESSENCE COLLECTION and are not meant to be used with Moments charms, nor can the PANDORA ESSENCE COLLECTION charms be used on Moments bracelets.OxidationOxidation disappears with time. PANDORA's warranty does not cover this wear and tear. Products bought directly from Pandora concept stores and the official e-store are guaranteed authentic Pandora items. The Jewelry Care Kithas been developed especially for PANDORA jewelry pieces and will preserve the beauty of your precious collection. When buying a new bracelet it should be fairly tight. If you are concerned with the authenticity of any charms, beads, or spacers currently on your Pandora bracelet, click here for tips on how to spot a fake Pandora charm. Orhave a second bracelet just for other charms. Instead we recommend mild soap mixed with lukewarm water. Otherwise they may ask for the original receipt or other proof of date of purchase (i.e. Dampen the cloth in lukewarm water, adding a small amount of mild soap, and rub gently on jewelry. You are also invited to stop in at our PANDORA store locations for a FREE in-store cleaning. If it is a store you have shopped before, they may have what you have purchased in their computer system. Pandora Addicts view is to not put any other brand on your Pandora bracelet, until the warranty period is over. Please avoid abrasive or rough surfaces as this may increase the wear and tear of your PANDORA RoseTMand PANDORA ShineTMproducts. Keep in mind though, some non-Pandora charms do get stuck on a Pandora bracelet, and Pandora will nothelp you. To clean your PANDORA jewelry, pour a small amount of mild soap into some lukewarm water and use a small, soft toothbrush to clean your jewelry. As a natural feature of genuine leather, you may notice gentle shading and variations in color. This particular cleaning method should not be used to clean jewelry with cultured freshwater pearls (see Cultured Freshwater Pearls for more details).A silver-polishing cloth is a great tool to make your sterling silver jewelry shine again if the pieces have become dull. Do not use a silver-polishing cloth as it may dull your pearls. Care InstructionsWe recommend that customers remove jewelry before going to bed or participating in physical activity. charms) is put on the bracelet. Soft toothbrushes are ideal for cleaning jewelry with intricate details, which can otherwise be difficult to clean. ORDER CANCELLATIONA request to cancel an order must be placed within 24 hours from purchase. The store will not work correctly in the case when cookies are disabled. The bracelets clasp should always be opened to put the bracelet on or take it off. Next find the closest bracelet size. Dampen a soft cloth in lukewarm water, adding a small amount of mild soap, and rub gently on jewelry. These chemicals include, but are not limited to, liquid silver polish, pools, hot tubs, and spas. We do not recommend using silver polishing liquid. Jewelry should be stored away from natural sunlight and heat, in a protective(lined) jewelry box or tarnish-resistant pouch. Use of batteries other than PANDORA recommended batteries in watches may cause damage. DO NOT expose your PANDORA products to harsh chemicals or environments. This includes, but is not limited to the following: perspiration, perfumes, cleaning agents, chlorine, salt water, and silver polish. Silver pieces are given detail by oxidation. You may also experience a change in the shade of the leather due to oils in the skin and the addition of charms to the bracelet or necklace. We advise you to always purchase charms from an authorized Pandora retailer. No. The best way to open classic PANDORA bracelet clasps is by sliding your fingernail into the seam (between the A and the P of the engraved letters) of the barrel clasp. Oxidized silver and pearls are easily damaged. It covers manufacturing defects and excludes lost/stolen items and normal wear and tear. Please note that our PANDORA white gift boxes are not made for long-term storage as they are not airtight and tarnishing will occur over time. The file size is too big. There is also the Official Pandora Jewelry Facebook page. Exposure to certain harsh chemicals or environments will result in compromising the integrity of your jewelry. . Do not expose the jewelry to harsh chemicals, perfumes, lotions, and remove jewelry prior to bathing or swimming.Please note that the warm pink-hued color may intensify with age due to tarnishing, adding to the jewelrys beautiful, vintage appeal. Blog This is true for all genuine jewelry. All Pandora Jewelry purchased through iServe on Amazon is covered by a 1-year warranty starting from the date of purchase. Then arrange charms in the desired order and finish with the second cuff. Rinse with clean water and pat dry with a soft cloth.If jewelry is particularly dirty, soak for 5 to 10 minutes. Never use polyvinyl plastic bags, such as trash can liners as they contain sulfur compounds, or rubber containers which will make sterling silver tarnish faster and possibly turn black. Pat dry and lay flat until completely dry.EnamelAll enamel is Italian made without glass, which makes it more durable.LeatherLeather is a natural product that will benefit from careful protection. PANDORA warrants watches for a period of THREE (3) YEARS from the date of original retail purchase. If you are having trouble with your store for a warranty, on the bottom of Pandora.netis a contact link. This Limited Warranty does not apply to damage caused by accident, abuse, misuse, misapplication, or use of non-PANDORA products. Please see the PANDORA Limited Warranty information in the product catalog for a full description of warranty obligations and terms. The chain, commonly called a snake chain, is made out of many little rings which are twisted very tightly into the chain. This will ensure the bracelet is not too tight, and will allow room for the charms to fit on the bracelet. Best to check with your local store for exact warranty information. It is normal for the finishing to wear off over time. The PANDORA bracelet stretches over time as weight (e.g. JavaScript seems to be disabled in your browser. Be careful when closing bracelets with the barrel clasp. GET 10% OFF WHEN YOU SPEND MIN. For the best experience on our site, be sure to turn on Javascript in your browser. PANDORAs warranty does not cover this wear and tear. The wax coating will disappear over time; this is a result of wear and tear and not considered a defect. Leather is a natural product that will benefit from careful protection. Exposure to harsh chemicals or environments can alter the appearance of your PANDORA product. The clasp will open with slight pressure. Put these on beforehand and make sure theyre dry before the choker is worn.- Do not expose the choker to water and avoid ultrasonic cleaning.- The sterling silver parts should be polished and cleaned according to the standard PANDORA guidelines for sterling silver. We recommend that customers remove jewelry before going to bed or participating in physical activity. Create suds in a bowl and apply the suds to a soft, lint-free cloth, then wipe the leather. Do not store your jewelry in the bathroom.Please note that our PANDORA gift boxes are not made for long-term storage as they are not airtight. This care kit includes a clasp opener, a cleaning brush, two polishing cloths, two pouches and a care guide. 7,007,07). Shoppers find videos more helpful than text alone. Create a website or blog at WordPress.com. My Pandora bracelet broke at the clasp is it under warranty? Please be guided by the official list of Pandora stores in the Philippines below: Ground Floor, 6750 Retail Arcade, Ayala Ave., Makati City, Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Do not force the lock if it doesnt seem to want to close. ALWAYS FREE SHIPPING & NO TAX FOR MOST STATES. The clip will gently open. If you choose to add the decorative safety chain, place the swivel cuff onto your bracelet first. Try to prevent your cultured freshwater pearls from being exposed to water, makeup, creams, chemicals and cleaning agents. For a shinier surface, the PANDORA Polish Cloth is a great tool to clean and make your silver and gold jewelry shine again if the pieces have become dull. Pour a small amount of mild soap into lukewarm water and use a small, soft toothbrush to clean your jewelry. The sterling silver bracelets can be filled up with charms while the strand bracelets should be worn with a maximum of nine charms regardless of bracelet length.