Awful! Followed-up again last week and no response.Do yourself a favor and avoid this company. Unfortunately the first (and only) time I wore them was en-route to work - I only had them on for 3 minutes and had to detour to the shop for shoe gels and band-aids - which were useless. Absolutely terrible customer service on their end. Ha! When we learned this, we were all in!! Please proceed with caution. I purchased them for a wedding, wore them for about 20 minutes of the rehearsal, was experiencing the worst pain I've ever felt in my feet, had to run to a shoe store and purchase another pair that I was able to wear for the rest of the rehearsal and wedding the next day. Based on previous reviews, I ordered 1/2 size larger and they were too big. The shoe does not run small, but actually runs large! True to European sizing. I invest in Manolos because dude knows how to make a comfortable heal. *You're signing up to receive QVC promotional email. The product was defective so I contacted Customer Services right away upon delivery. Disgusting disgusting disgusting avoid avoid avoid this company like the plague. El almacenamiento o acceso tcnico que es utilizado exclusivamente con fines estadsticos annimos. I am normally a solid 8. Amazon Has Some but Cant confirm they are Real Deal. These sandals are beautiful and give the illusion of floating gems. The are perfect, dressy, casual, elegant and perfect color. However, they run large so I would size down a half size to a full size. The 9 is perfect. At first all I wanted was to exchange for a different size now, I all I want is my money back. With these heals your ankles are invisible so the illusion of legs for days is darn right awesome. If you would like to get on our Event list, we would love to have you! Great quality. This is just my experience, but I could not imagine anyone wore these before mass producing them. Shoes are really cute and I sized up half a size as per reviews and they fit well. Oops! Shop Schutz Here (sold out) | Amazon Has Some but Cant confirm they are Real Deal | Lower Cork Heal Schutz (almost sold out) | Ankle Strap (goes in and out of stock) | Few In Stock Here. Dispatch is so long, customer service is horrific and fake, shoe quality is so bad, comes up small, I have never come across a company this bad. The neutral suede has turned out to be the best ever in terms of complimenting my darker complexion. These are fabulous shoes! Customer service is nonexistent; you have to REQUEST a return if you want to return anything, and customer service doesn't respond for WEEKS. Your email address will not be published. It finally fit, but was so uncomfortable! Tus datos personales se utilizarn para respaldar tu experiencia en este sitio web, para administrar el acceso a tu cuenta y para otros fines descritos en nuestra privacy policy. These shoes have GREAT quality, which is matched by a sharp price point. Received multiple compliments. Pathetic thieves. Not a lot of money for a shoe that looks as nice as the high end brands, so glad I bought them! So uncomfortable I thought my feet were going to fall off. Executive & Professional Wardrobe Styling, How To Get Your Start in the Fashion Industry, Stylist's Guide To Organizing Your Closet. The shoe is absolutely gorgeous!!! Its plastic. We use dedicated people and clever technology to safeguard our platform. Its a pretty and sexy trend. Learn how your comment data is processed. Extremely aggravating and time consuming, especially for mediocre shoes. And BAD customer service! The front strap was perfect for my slightly wide foot. I love the shoes but because of the height, they are not great for hours and hours of wear. I did a return request and returned them through fedex with the generated label from the website. I have a lot of shoes, I buy a lot of shoes. Worst experience I have ever had dealing with a shoe company. The heal placement is also different. Light wood is a great neutral color and was a very sexy shoe. the shoes are absolutely NOT true to size, which would be fine if they allowed you to exchange sizes but they do not.There is no holiday return extension as most stores have so that you can buy Christmas gifts and return them after the holidays. We use cookies to optimize our website and our service. These are very narrow and seem to be on the smaller side,but the strap across the toe is actually too wide. I have a narrow foot; size 7-7.5 in flats, 7.5 in heels, and the 7.5 was too small on me. They have no support whatsoever and your feet are hurting badly within minutes. Awful online business they say to call but theres no phone number on the website, i ordered my grad shoes from them and they got sent to the wrong house, trying to get in contact with someone is impossible, when i finally did they told me they would talk to the warehouse and email me tommorow, they never did and i had to go to one of there stores far away to get shoes and still had to pay for a new pair and then they told me to return the other, if i could give less stars i would, i also ordered them on may 17 and they still wernt delivered, awful buisness to try to contact and they probably dont even care. Like Dihann Caroll always said, the legs are the last thing to go, so if all else isnt working out in your body, show off them legs, girls! Oh and they are totally sexy! They dont respond to my emails.Terrible company, The terrible service, I try to return but they dont except!!! Sad but true. Great with a dress or jeans. I would need a size 38. I wore the first time to a outside wedding and was in the shoes 7 hours! I ordered a pair of size 9 boots in September and when I decided to wear them in December they were extremely large. The price point of the Schutz brand for the same style shoe is $180. Wear a killer pair of shorts, a romper like this and girl, your legs are rocking! I will never purchase another pair of shoes from Schutz. Dont think they will survive with their current subpar operation standards. They were slightly long - but probably not enough to size down. For anyone interested in a fit review for reference - I have long, narrow feet, and I am typically a size 9.5 (39.5/40) - I got the 9.5 in these. PVC shoes are all the rage right now. These sandals are so cute and comfortable. Sorry, we are currently unable to report this review. Schutz won't reimburse fully for defective product, They sent the wrong size and won't take them back. We have figured out that Brazilians can really design sexy, fun, shoes!!!! I love these. I had to chase them for the reimbursement of the first pair. Detailed with Alexandere Birman's signature-yet-understated knots and designed to provide plenty of boost, these sophisticated sandals will be your next going-out go-to. They are definitely a great style, but why is the leather so hard. I also ordered the Green (from the Schutz website). Darn! Your email address will not be published. This wan't a show-stopper for me. So comfortable! I thought this was a reputable USA shoes company, but Im disappointed with the shoes and customer service. Gestionar el Consentimiento de las Cookies. These are the most uncomfortable sandals I've ever worn. Your email address will not be published. Match to many tipes of dresses, jeans etc. Normally, Schutz sizes are small. Comparable to the Manolo Blahnik 'Chaos Cuff' sandal at a fraction of the cost. Im so glad to hear that, Pam! This Schutz brand is defintily the way to go if you love this look! Sleek, sexy, stylish and best of all, comfy! Normally wear a 7.5 and ordered an 8 based on other reviews. The brand is owned by Arezzo, which was started by Alexandre Birman and his father. Get sneak previews of special offers & upcoming events delivered to your inbox. There is no way someone can walk in these without getting blisters. Ordered the Lightwood color. I ordered sandals for my wedding. I must've bought this 3 times in hopes it would fit and feel comfortable. I reordered my normal size and they fit perfect. This is my second pair of Schutz in this style. The heel height is perfect and the arch support is moderate. They are made of luxury materials, at a luxury price point, and THEY ARE EXQUISITE! I recommend ordering a half size up. They have no cushion at all. I ordered shoes and never received them. All shoe sizes are wrong!!! How can you discriminate against someone? I needed them for a wedding, the shoes are now oos online in my size after waiting over a week since my return was processed by them, and no idea when. Any heel Ive ever purchased has been a total nightmare. There are a few things I invest it: designer handbags and designer shoes. I want them in every color. Ill be getting a refund if ever, bc I get absolutely no response back. Pretty shoe in all colors. Im a 8.5 but I purchased a 9. Love Shultz brand. Very on-trend and very classic at the same time. I have ordered 7,5 for my 7 size, they are fit normally, but if they were 8 size may be they'll be more comfortable. We are talking about the Brazilian shoe brand, Schutz! I am size 38 (or 7. I hope others have found them wearable - but, alas they were a fail for me. but run half or even one size smaller. Companies can ask for reviews via automatic invitations. We cannot recommend this brand enough. It's hard to find well made leather shoes, and these really fit the bill. They just don't fit well and there's no arch support. Perfect timeless boots, made of nice and soft leather, but they really do fit a full size larger. Most bloggers feature the Manolo Blahniks. I am very happy with my purchase, I highly recommend them. Asian & Pacific Islander Designers & Owned Brands, true to size but leather ankle holder looked like it has been used 50 times. I have a narrow foot; size 7-7.5 in flats, 7.5 in heels, and the 7.5 was too small on me. Customer service is trash. Am usually a 7, ordered a 7.5 and they are barely long enough for my foot. In case youre not familiar, Alexandre Birman is a famous shoe designer, whose highly covetable shoes are worn by every celebrity youve ever heard of, and loved by The Style That Binds Us as well! You can sign up here! Anyone can write a Trustpilot review. Some people at the event bought multiple pairs (ok, lots of people did!). I went one size down and these fit me very well. I finally got someone to respond to a chat on their website, but they offered very little help other than an apology- still have not refunded me or sent merchandise. The Cinderella glass slippers of the moment! Very sleek and classy but sexy shoe. The only con is that the ankle strap doesn't have a stretch gore so you can't buckle it really tight without it being constricting. If you have any doubt about what size choose, do not hesitate to contact us. They are now refusing to refund me and stating that they cannot track the shoes. Enjoy! These are like a nude almost taupe color. What is Information Technology Explain with examples? I can wear an 8 but never a 7. I always enjoy your newsletters! You need to size up on these. My shoes turned up and they were too big so i sent them back, and it has been over 3 weeks and still no refund, i have emailed them so many damn times, and they haven't even replied, one time i emailed them saying i have sent back my shoes, but haven't got my refund and they came back with a return label, i have already done that. I thought maybe they would be ok in the next size down (6).Still too big. I am so annoyed! Horrible. Very stylish, comfortable even after being worn for several, 4-5, hours. I have a pair of their boots which are a little better and some flat gladiators that are cute but stay away from any heel. I have these in black and neutral. Bunch of Thieves!!! Please select all the ways you would like to hear from us. 2022 Trustpilot, Inc. All rights reserved. Has no phone number does not answer emails also tried the chat never responded I am out of $140.00 and I am pissed to say the least. When they did, the amount they reimbursed was $33 less than what I paid! No response. You don't deserve a star! Spring Wedding to Attend? I ordered the black crocodile embossed leather bag looks exactly like the picture BUT the bottom of the bag is poorly made I am nervous that when and if I do use it that my belongings will fall out thats how terribly made the bag is Im so disappointed bc I loved the style and they stated its genuine leather so I figured it was worth the 225$ I was definitely mistaken! Do you read your comments? The heal placement, pitch of the heal and support is incredible. Very comfortable shoes! From now on buying my boots from Freebird by Steve Madden!! This is obviously, not a shoe that I would wear to do a lot of walking in. I would do 0 stars if i could. Danced till midnight on concrete and yes, my feet and legs were killing me the next day. Dont risk it. Not only were these painful to the structure of the feet, they also peeled a good amount of skin off my feet. I have never made a review before but i am sorry this is just made me so mad. But these have managed to withstand my roughnessno tap on heel needed yet! My mother puchased these shoes for me for Christmas (a size 8 and I am true to size). Darn! Size up a whole size! Combat-boot-inspired (but still feminine), these leather lace-up boots are a style, Rounded toe, lace-up front, removable shoelaces, combat-inspired silhouette, Approximate measurements: Heel 1-1/2"H; Sole 1"H; Shaft 5"H; Opening circumference 9-1/2", Measurements were taken using a medium size 9; measurements may vary depending on size, Leather upper/lining; synthetic insock/outsole. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get curated amazon discount codes and first notice of amazon shop ups right in your inbox! Required fields are marked *. I thought this company was reputable as it is sold at Saks, Nordstrom but it's terrible quality and even worse customer service. Phone number goes nowhere. Cant air up to 15 days for a re shipment of new size or refund. 20092022 - Zappos.com LLC or its affiliates, Be the first to shop the newest home stylesnow on Zappos!, Say Goodbye to Stress with Our Back-to-School Guide!. Same review as other Schutz shoes from my same order: These are as lovely in person as online, but they run at least a half size small. Ive been trying to get in touch with customer service,NO ANSWER. Having said that, if I wanted to buy the PVC for the look I would 100% buy the Schutz brand. I wore it from 5PM until 2AM for a wedding, which included a lot of walking and dancing. Here are 8 tips for writing great reviews. I love these shoes. If they do return, they don't return taxes you paid and charge you twice for the shipping a double price! QVC's Privacy Statement does not apply to these third-party web sites. Let us know. The Shutz brand runs true to size but the PVC area for toes is larger and looser. I chatted with someone from customer service just to gauge their responsiveness and the person was very nice and informative. I am frequently in heels for work and personal life, and will say these are among the more comfortable heels I have worn, especially considering the height and construction. Inscrivez-vous pour recevoir les courriels Shopbop. They said that given the product was defective (I had sent photos), I could return it free of charge - which I did. I had initial concerns that my foot might slide to the front or sides, as this is a very delicate shoe, with not much to itwhile I agree that an elastic ankle strap would be more helpful - the shoe stayed on with no issues. You've run out of room for more hearts. When we get excited about a designer or store, we cant keep it to ourselves! Had to go up a half size. >. Runs a half size small. Really horrible shoes and even worse customer service. I wish there were additional colors. I have asked them to explain why I was not fully reimbursed given that the return was due to a defective product. They looked great and made my legs look amazing! They didnt fit because the sizing is incorrect and I am now stuck with 170 dollar shoes that dont fit me and they wont exchange for the correct size. But they're actually comfortable for a 4 inch heel. The Schutz isnt as comfortable but not to the untrained foot! Bogus company dont waste your time or money. They offer no bend or support for feet. Some labels may be new to the world, or simply new to you, either way works for us! Ordered these based on all the rave reviews, and while I usually am fine with level of quality of Schutz shoes, these really missed the mark. Save your hard earned money for a retailer that deserves your business. Note: I am a 7.5 (37.5 European Sizes) in most shoes. I first got them in a 6.5, they were huge and hard as a rock. However, if they were ones that 'gave' over time (which I don't believe they would - very stiff) I would size down a half. Each pair of the PVC Manolo Blahniks cost over $650. Why? This brand is what we have been searching for! Because of the colour and design all you see and notice is the sparkle of the gems. So they cannot locate the correct tracking number. Wore them comfortably for 8 hrs. I had to return mine because they were too big. Your feet can get a bit sweaty. The shoes are uncomfortable, I try to explain them. Find recent orders, do a return or exchange, create a Wish List & more. Not much arch support for my foot but didn't expect it with a heel this high. love them!! Me and others have had a nightmare experience. I wore them twice so far, and just love them! Awful time getting a hold of customer service. The most comfortable heel I own! I horrible customer service. Customer service non-existent/unresponsive. El almacenamiento o acceso tcnico es estrictamente necesario para el propsito legtimo de permitir el uso de un servicio especfico explcitamente solicitado por el abonado o usuario, o con el nico propsito de llevar a cabo la transmisin de una comunicacin a travs de una red de comunicaciones electrnicas. A password will be sent to your email address. I have been able to read and understand the Privacy Policy and I agree to receive personalized commercial communications from Ferent.shop through email. Thanks Kelly! I bought a pair of Manolos and a pair by the brand Schutz (Megan Markel is always seen in this brand) to compare the two. Have you heard of it? Beautiful shoe, but doesn't fit well at all. Otherwise, I'm satisfied with this purchase. perfect for summer. Claim your profile to access Trustpilots free business tools and connect with customers. Oh and dont dare buy a size youre unsure of online with a final sale - they will try to deny you a return. I plan to buy in a variety of colors. I was able to chat with them online, and now am unable to do so. Schutz shoes run 1/2 size small, so order up. Required fields are marked *. I wish I could leave less stars. I received the shoes which were too small emailed the company several times the wrong date of order was typed on my packing slip and will not accept my order number or my email address. I'm very upset I wasted money on these shoes I will never be able to wear again. I just loosened the strap and it still seems to stay put. They run true to size, but I have a very narrow foot. I placed my order and received confirmation and then shipping info in a very timely manner. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. So bad, I can't imagine ever looking at this brand again. Snug fit (not too snug) so they don't slide off with each step like some other slides. Love these shoes, but alas one should not dance the night away in 4in. I sent them and email, I got a reply saying, theyll get in touch with me in 2business day and I still havent heard back from anyone. I have found that Schutz sandals run about 1/2 size small, so order up. Same review as for other Schutz shoes I bought in the same order- These are as lovely in person as online, but they run at least a half size small. These are as lovely in person as online, but they run at least a half size small. I found this style to be larger & roomier than I'm use to. I dont buy trendy looks unless super discounted. Ill never order from this place ever again!!! El almacenamiento o acceso tcnico es necesario para crear perfiles de usuario para enviar publicidad, o para rastrear al usuario en un sitio web o en varios sitios web con fines de marketing similares. Verification can help ensure real people write reviews about real companies. During a wedding. I chose black and the tan! Previously recorded videos may contain expired pricing, exclusivity claims, or promotional offers. But they run small. Even one pair shoes doesnt look like new !!! I purchased these shoes and the first time as I am about to wear them to a wedding- the front strap broke as I was putting them on. I received a pair of shoes that were so wide that I could have put two of my feet in them. Schutz quality is top notch. But I returned because the material is not high quality. No return from Canada! Will blend in with many things. Im a size 6 but in Schutz Im more comfortable in a 6.5. Save yourself the hassle and skip these. You minds well wear razors. The shoe is a full size too large so I am ordering the tan color in a seven. They were a little loose on the toe strap but I'm going to put a foot ball cushion on the bottom which will fill it in more and also give me extra cushion. I loved the style and the color in nude. Darn! I love them! You cant reach anyone by phone only email, and all you get back is an auto-generated email. I have a narrow foot; size 7-7.5 in flats, 7.5 in heels, and the 7.5 was too small on me. I attempted to return their error and was denied. I might reorder in an 8.5. I was really apprehensive to order from this company after reading reviews here, but I have to say: My experience was great. Unfortunately my pair had a very noticeable scratch on the top strap so I'm doubting the quality of this brand or retailer. I found them to be true to size and very nice in quality. really cute. I mean it. I would give no stars if possThey say they have refunded my money but the money has not actually been refunded. Runs small, please size up half a size from your usual size. Take a look at our shopping guide or contact us: Monday-Friday 9-20h CET. That being said - don't expect it to feel like your old pair of Chucks or Uggs. We absolutely love bringing brands to your attention! A very expensive and painful single wear. The neutral is a beautiful color and suede. Log in. What are the characteristics of human person. So pretty and perfect! The phone number that I called ..no one responds ..the chat customer service is unhelpful and not available during the hours listed..The manufacturer should hire a new customer service team..The manufacture also does not warrantee their shoes for damage you will be stuck with it.. unless you bought it from a reputable store such as Nordstroms or Bloomingdales.. Thanks for following! We're sorry.This item is not available at this time. We love them so much that we recently held an event with Schutz at their Madison Avenue store to kickoff NYFW! I'm so excited to have finally found this color, and Schutz are always comfortable, sturdy, beautiful, and made well. El almacenamiento o acceso tcnico que es utilizado exclusivamente con fines estadsticos. heels. The embossed leather looks and feels super plasticky and the ankle area is too loose, Seems like they changed the style of this boot slightly since it's been around for a couple years. I'll never deal with you again!!! ASOS Jumpsuit (fits true to size) | Schutz Shoes | Manolo Blahnik PVC Shoes. I have narrow feet, but these were excruciating across the top of the forefoot. Great purchase! Also wished it was more comfortable or cushiony. Sin una requerimiento, el cumplimiento voluntario por parte de su proveedor de servicios de Internet, o los registros adicionales de un tercero, la informacin almacenada o recuperada slo para este propsito no se puede utilizar para identificarlo. Forgot? Now, dont get me wrong. Fit true to size. I decided to investigate the style and main brands. I shouldve read the reviews before purchasing anything from here. This company needs to be reported. Just completely cracked in two pieces. I received my shoes and they are LOVELY. We curated a shoppable edit of our favorite shoes by Schutz!!! The platform makes the shoes easy to walk in. The Manolos run small. I am in shock and shook I will be taking legal action against them. Good support in the arch. Beautiful soft leather. However, I always invest in the forever wardrobe staples. This is a problem with their own site and customer service, and I am paying for it. I might reorder in an 8.5. One disappointed customer. Their shoes are not good quality either! Dont order from them because if something you cant return . I order a GREEN avva shoes.then I received RED Avva shoes in the mail. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Schutz has a very similar aesthetic, at a really smart price point. Livraison internationale express GRATUITE et retours FACILES, Livraison express l'international GRATUITE, Shopbop, Congo - Rpublique dmocratique du Congo (CD). I wore them for about four or five hours then my feet were done. I'm a 7.5 and have a narrow foot. Gorgeous, statement shoes that are well made and have a price point that works for almost everyone. I ordered a size US 8, based on their recommendation, and found them too large to even walk in. I cant even sell the shoes because the straps are too short. Customer service doesn't call back or email back. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. My foot actually doesn't touch the shoe when it's on. I read the reviews before purchasing and they were spot on. Remember me Enjoy! Sizing may vary depending on the model. I might reorder in an 8.5. The 'neutral' color looks to be light mauve to me. Beautiful shoe! Your email address will not be published. These have to be one of my favorite shoes. It's a very thin material, where I could see my toenails peeking through the material and I keep my nails extremely short. And I'm rough on shoes! Shop Now! The fit is true to size albeit a bit narrow although that could be from my feet in flip flops all the time this felt a bit tight. Your little toes get stuck in the webbing and it's not pretty. Get no one over the phone , and no response back for my return. These shoes may look cute but they are far from cute for your feet. They are a pretty shoe and a nice neutral color, I ordered the lightwood, that I plan on wearing with dresses. It didnt hurt to have Alexandre Birman himself drop by; he was in town from Brazil for fashion week, and we were thrilled to have him there to meet and mingle with our guests!! Schultz you suck! We'd love to learn more about your shopping experiences on Zappos.com and how we can improve! Normally 8.5 and 9 is perfect. So I took them to a shoe repair shop to have the strap across the foot narrowed.