ce you never received the items wooden frame mirror full length

Since you never received the items we returned to you, the authenticity of them is no long relevant. Looking forward to using it! Fair/reasonable prices. I also recently got an email from BBOS saying that they would offer me $412 for my Alexander McQueen bag. Worst customer service! I emailed her again stating that if she did not offer any solutions, I request a refund of the $75 I paid to have the bag cleaned and to be compensated $400 for the damage done to my bag;. Amazing handbags with amazing quality! They said that was not a problem and promised I'll get my money within a few days. Then I called them, no one picked up the phone. Currently, the company is known as Avelle. But good communication with representative, Nicole about the return of the item. Bags are always in excellent condition. I wish there were more number of bags per type available. THEY ARE UNPROFESSIONAL AND RUDE! they sent me an email with numerous discount codes. Bag Borrow or Steal ("BBOS", Website" www.bagborroworsteal.com" and Company's) reserves the right, to change or terminate this Agreement. The best! A great idea executed with a fabulous "renting" experience. I told her this was not good enough as the damaged bag is of no value. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Super quick service. It was missing zipper pulls, the mirror, and nowhere on the bag did it say the brand name. THEIR POSITIVE COMMENTS ARE A BUNCH OF BS THAT THE GIRLS WHO WORK THERE WRITE THEMSELVES. The bag does not zip properly. his website is a rip-off for sure. The cigarette case. Bag Borrow or Steal rep said that there was nothing they could do because it was already too late to make any changes. Companies can ask for reviews via automatic invitations. I love my purchases and it was an easy, accurate and satisfying experience. It looks like flaky black paint around the edges of the top trim. The company works on the basis of membership program. I am embarassed to say what I took for it; but to say they got the better end is accurate. They had my number and the never bothered to call and tell me! We apologize for the delay in bringing this to a resolution. After going around in circles, I told her I was going to file a complaint against them and/or pursue legal action, she offered to refund me the $75 I paid plus tax. A Coach wrist timepiece is identified as a advanced gift. Always love to shop on BBS. There was some left on the brass. Only complaint is that most of the collection is unavailable for check out! Would definitely purchase from again. they do not describe their products accurately. Bag Borrow or Steal has left an official reply on this complaint. Any guy can be delighted to obtain this type of a treasure. Well guide you through the process. The algorithm is subject to change in future. I had the box and the dust bag. Nice bags, easy checkout. We will continue to fight this with UPS as well, so please take their call if they reach out to you. Hope it will be on time this time. Wonderful! This privacy policy applies to Web sites owned and operated by Bag Borrow or Steal, Inc. ("Bag Borrow or Steal"), including BagBorrowOrSteal.com and formerly "BBOSPrivateSale.com" (each, a "Site," and collectively, the "Sites"). It is exactly as described and better. Bag Borrow or Steal. This was my first time borrowing a luxury bag from BBOS. So I made one order and paid the full price. I called 3 times to confirm this & BBOS confirmed it would be done. Click here to get notifications about new complaints of Bag Borrow or Steal. View contacts for Bag Borrow or Steal to access new leads and connect with decision-makers. After wanting a Louis Vuitton Murakami bag for over 20 years I finally got one and I couldn't be happier with my purchase. They apparently were denied the UPS claim because they couldn't get a hold of me , but I gave them my new contact information and they didn't forward onto UPS. If The User of company services need an item in a hurry The User of Website will have the option to upgrade to expedited shipping at checkout for an additional fee. I love having the option to borrow seasonal bags and be committed to it forever, I loved the color for spring & I love Louis Vuitton. I haven't seen anything like it. Thankfully I happened to be home when it arrived, I was worried about possibly having to pick it up at UPS if I missed the delivery. I'll continue to deal with BBOS for direct buys. I do not use pink a lot so would never buy an expensive purse in that color. Consumers satisfied with Bag Borrow or Steal most frequently mention customer service, great experience and easy process.Bag Borrow or Steal ranks 5th among Handbags sites. Seriously? If you send an email to customerservice@bagborroworsteal.com one of the team members will work to assist you with your issue. The email is filled with lies. Rebecca admitted that the bag had been damaged. I rented a bag from them after I was told that there were 9 people ahead of me, but then I received it in 1 week(with specifications of purple/large/gold hardware) and received a worn, plum, medium, incomplete purse. I wanted for one month. Here are 8 tips for writing great reviews. 20% discount is a joke! Had I known this, I would not have purchased it. This is creepy! Also more color would make life brighter considering we are entering spring/summer > thank you. The bag is 2 shades lighter in color and the fabric of the bag is extremely faded and patchy. Accurate written descriptions. My lawyer is ready to go but I wanted to try this last time to get them to give me back my items. However, I have nothing K. They offered the highest $130 for my LV Agenda when other site shadyness return policy and overcharging. Thank you. They claim they could not authenticate them, so they returned them to me, without a signature required via UPS and I never received them. By visiting or browsing the Site, The User of company services accept these Terms and Conditions and any modifications made to them from time to time. It's been on my wish list for awhile. I can trust the condition of the item is exactly as described. Normally we will not issue a refund for an order purchased before you receive your funds for the item being sold to us. The customer service is so bad it is shocking. I would never recommend this company to my friends or family as I am embarrassed to say that I trusted this company without doing further research about their background to find out if they are reputable. Is this your company? STAY AWAY from this website! I waited a week then I emailed her again!. Does anyone else have issues similar to this one from the same company? This review was chosen algorithmically as the most valued customer feedback. Bag Borrow Or Steal carries a wide variety of assortment for rentals, including jewelry (bracelets, earrings, pins necklaces, etc. Quick shipping too! It was in total breach of their promise to me. How Website collect information about The User of Website Bag Borrow Or Steal collect information that Bag Borrow Or Steal's' customers supply to Website directly, such as in forms on Company's Sites. I must say that you guys have it together! responded to my email pretty fast even tho they don't have the answer for my question. All of my complaints were documented and my refund processed, but the issue with the return didn't surface until a week later when "a warehouse manager said that there was a discrepancy." Just received my first Fendi back to borrow. Bag came in a timely manner and in perfect condition. THEY HAVE DESTROYED, DAMAGED, LOST ITEMS. I opted to get credit rather than straight cash, as I would even get less if I went with the cash option. When I asked the reason they replied something that made absolutely no sense. I got a crappy product, they apologized, it was a routine return - but then not really. Currently, Bag Borrow Or Steal operates about 29 locations. Customer Care, Louis Vuitton Handbag Trade-in, Pros: BBS is very professional & super easy to buy or borrow with! Seed, Series A, Private Equity), Alternate or previous names for the organization, Whether an Organization is for profit or non-profit, General contact email for the organization. Please let us know the best way to make that payment. Please check it out periodically. Yoogi's and Fashionphile sends their check out quickly so I receive it within 3-5 days. I sent them a couple of emails, the result was the same. The email does not address the fact that the color of the bag is now 2 shades lighter than its supposed to be. SaaS, Android, Cloud Computing, Medical Device), Where the organization is headquartered (e.g. She responded that "her managers and herself are working on a reasonable solution"'. Thank you! The bag was delivered right on time and customer service was prompt and super helpful. Submit a complaint and get your issue resolved. The credit can only be used towards their per-owned products that, to other unhappy customers point, Avelle sells for more what they are worth brand new! Thank you, is identified as a custom ingredients label that distributes a big wide range of clothing and components all more than the world. This will surely increase the credibility of your complaint. It provides a wide range of products which include watches, wallets, card clips, briefcases, sunglasses, belts, shoes, clothing and portfolios. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. She did not address the picture I sent to her.. I sent 2 Louis Vuitton items, one wallet and one small bag that I was selling to them for a consignment deal. Because, last I checked, I could buy a BRAND NEW Louis Vuitton Alize at my local LV store for $2070.00. The color and texture of the fabric have been completely ruined.. By joining Company's email list, The Customer acknowledge and represent that The Client of Bag Borrow Or Steal have read and understand these Terms and Conditions and that they become a binding agreement ("Agreement") between The User of Website and Bag Borrow or Steal, The User agree to receive all communications from Bag Borrow or Steal under this Agreement electronically via email, The User of company services agree to keep The User's current email address updated under Profile on the Site at all times and The Client agree that The Client of Bag Borrow Or Steal will be deemed to have received any notice The Company send to that email address. We will be glad to help. The credit sat there for months, until finally I spent it. I immediately contacted Jill Griffiths and sent her a picture of the zipper line; she responded that she "thought the bag looked more radiant after it was cleaned"|. Someone who saw the bag even mentioned that it looked like a fake bag! On this assurance, I purchased the Chanel bag with my credit card thinking they would recredit me. I was trying to sell a couple of lv bags but never got any response. Claim your profile to access Trustpilots free business tools and connect with customers. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I love the look of the bag but it smells terrible, like its been in a basement..mildewy!! Be warned though, it can be dangerous! They are able to reopen the claim, I am unsure if they have done so. On the TOP. All I want is my money back! Regrettably a negative experience all around. First time I have purchased from this website. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. As I haven't read the reviews before dealing with them, I didn't know what to expect, but I wanted to give them a shot.